Westgate Hotel

Day 1, room lock was not working so changed another room upon checking in. Day 2, on different booking had to change room again not able to stay on the same room. Day 3, as usual Day 4, shower tap spoiled after return from day outing, given another room for shower in the night and next morning usage. Day 5, Tap repaired. Only good point, location is in Ximending. Rooms are small, no window and one of the design the toilet and sink area is separated by a curtain as divider partition. No no for rebooking.

Wonderful experience. Friendly staff. In Xi Men Ding and near train station. Breakfast was ok.

Very nice service n location with dirty room 😓 The hotel room is so dark n very small can’t open windows with bad smell from the bathroom. But the service is quiet good n the staff try many way to help to clean up . The breakfast is good 👍

We arrived on a rainy night, exiting Ximen Station Exit 6 we realised the exit is smacked in the middle of a junction plus pedestrian street and did not know which direction to walk for 1 min to see the hotel. So actually the direction should be to turn right and walk along the shops facing the road and you'll see the hotel. Other than this, another peeve is that the hotel has toilet and shower cubicle doors that do not lock, and there is no place to hang clothes and towel in the shower cubicle without getting them wet. Hence you need to step out of the cubicle, and only a curtain separates the outside of the cubicle from the bed and TV area, however even with that one can see the reflection on the TV black screen when the TV is off. In addition, the mirror is quite far from the washing basin, and right next to the mirror is the electric point for the kettle, hence the placement mismatch. And although the room description indicates a window, the "window" is just a single frosted pane of glass that can't be opened and can't be seen through, and no light can shine through which doesn't help in waking up in the morning. We were also required to pay a surcharge at the hotel of 1,500 TWD per night for our child on top of what we paid through Trip.com. Overall the hotel has a modern look and feel, the location is convenient, breakfast is ok though the variety is not huge, and a male porter (did not managed to get his name) was very friendly and approachable.

The hotel staff super helpful and friendly✅

All staffs are very welcoming. They greet all patrons everytime n always with a smile. Always walking a extra mile for patrons. Excellent service. Basic needs on toothbrush n toothpaste should still b provided I think especially if room booked as suite. Breakfast seems to b so so... everyday almost the same dishes.

Excellent location, room a clean, breakfast also great, the most important thing is that their service is really good. Especially their concierge staff provides excellent service. If i come to Taipei next time, i will definitely stay in westgate again.

Very convenient as close to西门町。 Hotel very clean and tidy except that the facilities are limited, for example, without a swimming pool. Breakfast acceptable, 性价比ok. Will consider staying next time.

Westgate hotel, is located at a prime location. Just steps away from XiMenDing Station exit 6 and with huge amount of food varieties option around make this a wonderful spot for family with elderly. Not to mention, the staff were extremely good with their services (I.e, queries addressed, rides transfer to airports, luggage on weighing scales, etc). Always serving with a smile. Totally recommending to friends and family. Cheers 😊