Shanxi Hotel

Shanxi Hotel recensioner

Shanxi Hotel

No.21 Chunyanggong, Yingze Street, Yingze District, Taiyuan, Shanxi, 030001, ChinaVisa hotellinformation
Shanxi Hotel
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Gästrecensioner

4.6/5
Enastående
3444 recension
Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.4
Service4.6
Renlighet4.6
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Negativa recensioner(101)
Winston-1
VIP Villa Deluxe Suite
Bodde på okt. 2024
Familj
3 recension
4.5/5
Utmärkt
Publicerades 17 okt. 2024
I booked a suite at Shanxi Hotel. Oh boy, what a stay!!! The hotel looks like a courtyard. The receptionist and the bellboy were all very cordial. They carried my luggage to the room for free. Our room was in another building so they advised us we could check out without coming back to the reception desk again. Just leave the keys in the room. The room was quite spacious with lots of amenities. I am very surprised they offer in-room laundry detergent and electric cloth dryer for hanging clothes. They consider every aspect of my stay and I would give them 5 out of 5 stars.
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您的點評,能得到您的認可是我們最大的榮幸!祝您生活愉快!
Escobarbarian
Superior Scenic View Double Bed Room
Bodde på okt. 2024
Res med vänner
4 recension
5.0/5
Enastående
Publicerades 21 okt. 2024
A lovely hotel with a great blend of ancient style and modern amenities. The room was super comfortable and had a great view of the nearby park.
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您對山西飯店酒店的鼓勵與推薦!金獎銀獎不如您的誇獎,金盃銀盃不如您的口碑!祝:萬事如意!
Gästanvändare
Superior-dubbelrum
Bodde på juli 2024
Par
13 recension
5.0/5
Enastående
Publicerades 5 aug. 2024
Despite its age this hotel provided excellent value, friendly service and a very convenient location only a few minutes stroll from the main Taiyuan shopping and eating streets, And its super traditional exterior is quite remarkable.
Översätt
Svar från boendet: 尊敬的賓客:您好,感謝您的點評!我店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。
Gästanvändare
Superior Room (2 Beds)
Bodde på juni 2024
Affärsresenärer
6 recension
5.0/5
Enastående
Publicerades 11 juni 2024
We stayed in this hotel on business, had absolutely wonderful experience, they took care of us from the moment we arrived, the hotel itself looks amazing, it has significant cultural history, like one of the city attractions. Breakfast was great, a lot to choose from. Strongly recommended to other, we will definitely stay here again next time when we are in Taiyuan
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您入住山西飯店,古人説“山不在高有仙則名,水不在深有龍則靈。”山西飯店人認為家不在大有愛才幸福,希望我們暖心的服務會讓您愛上我們。祝:安好!
roden zheng
Utvalda rum (2 sängar)
Bodde på mars 2024
Res med vänner
8 recension
4.0/5
Mycket bra
Publicerades 15 apr. 2024
The hotel have a great breakfast. Make sure you book with breakfast. But their central air conditioner are not open for the cold one while in my stay. So sad.
Översätt
Svar från boendet: 您好!感謝您的入住及給我們提供為您服務的機會。您的點評裏有支持有建議是我們非常難得的寶貴財富,我們也將繼續努力不斷完善各項服務,希望能在山西飯店與您再相逢!祝:心情愉快 闔家幸福!
jorge Hilla
Superior-dubbelrum
Bodde på aug. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 25 aug. 2024
Great location very close to Bell Tower Street and the park near the hotel that is also amazing. The location is also so beautiful Very good breakfast with different kind of foods Facilities are a little old but the bathroom is amazing (Japanese WC and very comfortable shower)
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您的點評,能得到您的認可是我們最大的榮幸!祝您生活愉快!
TAN CYN
Superior-svit
Bodde på okt. 2024
Par
4 recension
5.0/5
Enastående
Publicerades 31 okt. 2024
VERY GOOD HOTEL. NEAR TO ALL ATTRACTION. VERY FRIENDLY AND HELPFUL STAFFS.
Översätt
Svar från boendet: 尊敬的賓客:感謝您的點評,能得到您的認可與支持是我們的榮幸,酒店一直秉承人文關懷的理念,希望對賓客如家人般的呵護和照料。能和您這樣互動溝通心裏非常舒適,期待您下次回家來!
LivelyRobin
VIP Villa Deluxe Suite
Bodde på juni 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 9 juli 2024
All my adult children and granddaughter really cherished the time they had at the Shanxi Hotel. Access to the nearby park made it very special.
Översätt
Svar från boendet: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造品質服務,期待下一次的出行,我們能為您創造更加完美服務。
The Brown Panda
Utvalda rum (2 sängar)
Bodde på jan. 2024
Ensamresenärer
6 recension
4.7/5
Otroligt
Publicerades 23 jan. 2024
Historic hotel located in central Taiyuan. Many food options available within 100m.
Översätt
Svar från boendet: 尊敬的賓客:您好!非常抱歉沒有為您提供滿分的入住體驗,因有您的陪伴使我們不斷成長,您的建議我們將納入改進計劃,我們努力用貼心細緻的服務換來您滿意的微笑,期待您下次光臨,祝您心想事成,萬事如意!
Gästanvändare
VIP Villa Deluxe Suite
Bodde på aug. 2023
Ensamresenärer
38 recension
5.0/5
Enastående
Publicerades 7 aug. 2023
Wow -- I had no idea when I booked this that it was a historical building. This is a great complex of buildings with a nicely refurbished interior. The Chinese-style breakfast buffet was good, and the robe was excellent. Check this place out if you're in Taiyuan.
Översätt
Svar från boendet: Dear guest, hello! Thank you for your trust in Shanxi Hotel! Thank you even more for your generous praise and strong recommendation! Shanxi Hotel is your most beautiful and warm home in Shanxi, looking forward to meeting you again.
Raju India
Utvalda rum (2 sängar)
Bodde på nov. 2023
Affärsresenärer
6 recension
3.5/5
Publicerades 8 jan. 2024
The property is good and better from outside
Översätt
Svar från boendet: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的工作理念,讓您在山西飯店的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天!
Gästanvändare
Superior-dubbelrum
Bodde på aug. 2022
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 30 aug. 2022
I found myself having to stay in Taiyuan due to the outbreak preventing me going home. After several phone calls I finally found this hotel that would receive foreign guests. The staff were very polite and I particularly wish to thank the front desk staff and the concierge who helped me with the various paperwork needed when I arrived. The room was very clean, well furnished and maintained. A fruit basket was delivered which I thought was a nice touch. Living so close to Taiyuan it is not somewhere I would usually need to stay but should the need arise again I would not hesitate to do so. I would highly recommend this hotel to anyone who asks me about a suitable hotel or if you are planning to stay in Taiyuan. The location is very convenient. Lots of food options and things to do nearby. All in all, Shanxi Hotel deserve praise.
Översätt
Svar från boendet: Dear guests: Hello! Thank you for your 5-point favorable comment! It's a beautiful time. We met you unexpectedly in Shanxi hotel. Thank you for this fate. We will treasure it and look forward to seeing you next time! Good luck!
Anonym användare
Superior Room (2 Beds)
Bodde på nov. 2024
Ensamresenärer
3 recension
5.0/5
Enastående
Publicerades 2 dec. 2024
我又續住了一天,不用換房間還真是挺好的,給前台帥哥美女們點贊。前一個評價我已經寫了不少啦,再説説細節。山西飯店就是太原本地人心裏的皇宮,這幾天每次打車,出租車的司機師傅都説,山西飯店在本地人心裏也是非常好的,在這裏辦酒席是很有面子的事情。我點菜送到房間,速度很快。一次性牙刷我得給個大大的贊,那質量槓槓的,可比正常酒店裡的一次性牙具好太多了,跟家裡的沒啥區別。每天還贈送兩杯酸奶,還有水果,送到房間裏的。太原秋冬比較乾燥,房間裏還有加濕器。對了,抽屜裏還有小剪刀,直尺,竟然還有針線盒,這個真的是很細緻了。這個地理位置就註定了山西飯店附近真是啥都有,肯德基,蜜雪冰城都有,幷州飯店,山西會館,離得也很近。這幾天晚上總能看到來大門口打卡的人,可見知名度多響了。下次來我還會住在這裏的!
Översätt
Daqin
Deluxe Queen Room (VIP building)
Bodde på nov. 2024
Familj
13 recension
3.3/5
Publicerades 26 nov. 2024
環境:白天晚上視覺差異還是蠻大的 地理位置很好 距離鐘樓街 柳巷街幾百米 設施:我們訂的豪華房間 是在小樓 衹有三層 房間很大 説是裝修比較新 應該也有四五年了吧 床品還行 配了加濕器 衞生:可能是由於陳舊 整體一般 服務:前台接待的女孩子相當冷漠 面無表情 倒是樓層服務的小夥子挺熱情 補充一句 豪華小樓大堂沒有人指引 全憑自己找 還好不算貴
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您入住山西飯店並與我們分享您的入住感受。山西飯店作為山西唯一一家山西特色四合院酒店,我們一直秉承着人文關懷的理念,在這個喧囂的都市中為賓客送去温暖,讓每一位走進山西飯店的朋友都能感受到家的味道。因此服務質量一直是飯店領導班子尤為重視的問題,也是我們引以為豪的優勢。可是今天我們卻因為服務問題給您造成了困擾,真的非常慚愧。目前飯店管理層已將責任落實到個人並嚴肅處理,同時制定全新的服務培訓計劃,針對服務問題對員工進行二次培訓,並在今後的工作中做好監督檢查工作,確保類似問題不會再度發生。 如果我們有幸再次接待您,定會讓您感受到我們的改變。再次向您表達我們誠摯的歉意!!!希望能得到您的寬容和理解!祝您生活愉快!
star630
Superior Scenic View Twin Room
Bodde på nov. 2024
Par
11 recension
0.5/5
Publicerades 6 nov. 2024
這是在攜程註冊會員之後最踩雷的一次住宿經歷!馬上2025年啦 還能有酒店洗澡水突然熱的燙**!然後馬上又冰冰涼!真無語!知道該酒店歷史悠久 之前也住過蘇州南園賓館和上海國際飯店 均是歷史悠久的酒店!所以對設施方面內心有準備!但是!!!這家酒店簡直歎為觀止啊!大家可以看我圖片裏拍到的照片!小冰箱臟的無法直視!洗手枱缺口的鋒利程度是很容易劃傷那種!衣掛全部掉漆!煮水壺上面玻璃全是灰塵!最讓我接受不了的是發現洗澡水有問題給前台打電話後對方直接問我家人是不是忽冷忽熱 這酒店根本就是知道洗澡水有問題!卻不去解決!預訂酒店的時候備註不要走廊兩邊房間 結果還是給了我靠近走廊出口!我投訴給攜程後竟然還想讓我退掉攜程訂單 在前台交現金才能給我打折!五星級酒店的價格 快捷酒店的服務 連招待所都不如的設施!千萬別去!攜程會員這麼多年 很少給差評 這次真忍不了!就是披着漂亮軀殼的魔鬼!!!誰去誰上當!!!喜歡他家門口夜景的拍個照就可以了 千萬別住!!!
Översätt
6/12