Dormy Inn Takamatsuchuokoenmae Natural Hot Spring

The location of the hotel is very close to the train station and the main shopping street. Everything is perfect with the unbeatable price.

Convenient and nice location!

The experience was bad. The staff members were impatient and seemed they were not willing to help as we arrived at hotel around 8:30pm. All the facilities and amenities we asked for like parking lots, pillows, slippers all were not available. They just asked me to drive to other car parks but not giving me any instructions or recommendations which carpark to go. So we drove around and stopped at the carpark nearby one by one and checked whether it would be ok to park overnight. When I booked the room, I stated clearly 2 adults and 2 kids would stay in the room, however, there were just 2 pillows provided. I called to front desk and asked for 2 pillows and the staff member said, the pillow would only be provided to adults. What a special arrangement for the kids! So this is hotel is not a kids friendly one. When we left and wanted to get back our luggages, the staff member asked us to wait in an impolite manner. Anyway, from the time I stepped in the hotel till I left, the experience was unpleasant.

Very good location, bus stop nearby, opposite more little inside is the shopping street, many restaurants around, free Spa separate for man and woman and ice creams! free night noodle at the hotel restaurant, very relax

All the reception staff had a cool face and not helpful at all during check in in the evening of Nov 27 2024. The situation is that they had three staffs standing in front of us and we have to do all the checkin procedures by ourselves in front of a cold checkin machine. They don’t even bother to help or offering any help. The atmosphere there is worsen than we chatted with strangers on the street. They even did have any repose when we said thanks to them.

Location is very good, you can easy to find convenience stores and restaurants