Hida Takayama Onsen Takayama Green Hotel (KEIO GROUP HOTELS)

Hida Takayama Onsen Takayama Green Hotel (KEIO GROUP HOTELS) recensioner

Hida Takayama Onsen Takayama Green Hotel (KEIO GROUP HOTELS)

Nishinoisshiki-machi 2-180, Takayama City, Gifu Prefecture, 506-0031, JapanVisa hotellinformation
Hida Takayama Onsen Takayama Green Hotel (KEIO GROUP HOTELS)
Hida Takayama Onsen Takayama Green Hotel (KEIO GROUP HOTELS)Hida Takayama Onsen Takayama Green Hotel (KEIO GROUP HOTELS)Hida Takayama Onsen Takayama Green Hotel (KEIO GROUP HOTELS)
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Gästrecensioner

9.3/10
Utmärkt
524 recension
Verifierade recensioner
Läge och interiör9.3
Bekvämligheter9.3
Service9.2
Renlighet9.4
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Alla recensioner(524)
Positiva recensioner(514)
Recensioner med foton/video(189)
Avslappnande spafaciliteter(123)
Stora rum(61)
Utsökt frukost(61)
Erbjuder upphämtning/avlämning(37)
Snygg design(17)
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Fin utsikt(13)
Utmärkt för familjer(9)
Negativa recensioner(10)
Wallace
[Tenryokaku] Standard tvåbäddsrum
Bodde på maj 2025
Ensamresenär
6 recension
10/10
Enastående
Publicerades 5 juni 2025
Great service and the hot spring is truly amazing, the room is large.
Översätt
Svar från boendet: Thank you for your wonderful review! We're thrilled to hear you experienced great service, found our hot spring truly amazing, and enjoyed your spacious room. We hope to welcome you back to Takayama Green Hotel again soon!
Elizabeth
[Main Building] Standard Japanese-Style Room
Bodde på jan. 2025
Familj
1 recension
10/10
Enastående
Publicerades 27 feb. 2025
The place is beautiful. The hotel staff is kind and honest. Clean. Especially the hotel bus service is kind and helpful. The breakfast food is delicious. Inside the room, all the equipment is clean. Especially the onsen is clean. You can really relax. Thank you trip. com and the takayama green hotel. My whole family enjoyed it, especially the children.
Översätt
Svar från boendet: Thank you for your glowing review! We are so pleased to hear that you and your family, especially the children, enjoyed your stay at Takayama Green Hotel. It's wonderful to know that you found our hotel beautiful, our staff kind and honest, and our facilities clean. We're also delighted that you appreciated our hotel bus service, delicious breakfast, and relaxing onsen. We hope to welcome you and your family back again soon!
spyeeew
[Main Building] Standard Japanese-Style Room
Bodde på jan. 2025
Familj
25 recension
10/10
Enastående
Publicerades 24 feb. 2025
Love this hotel. It’s about 8-10 min walk from JR station but hotel provides shuttle bus. It has got 2 Onsen both indoor and outdoor. We chose Japanese style room and it’s been spacious.
Översätt
Svar från boendet: hank you for choosing to stay with us. We are pleased that you found your room and the onsen to your satisfaction. We also appreciate you sharing the lovely photo of our hotel's courtyard.We hope to welcome you back again!
MomocoLO
[Orinkaku] Komfort dubbelrum
Bodde på dec. 2024
Par
6 recension
10/10
Enastående
Publicerades 2 feb. 2025
This is a very good hotel for a road trip tourists.  There is a big parking lot but it’s not free. There are 3 shops (clothes, shoes and sundries) just opposite to the hotel and a souvenir shop on the ground floor of the hotel; definitely good and convenient for shopping. By the way, some grocery stores nearby as well. Both indoor and outdoor onsens are good!
Översätt
Svar från boendet: Thank you for your kind words! We're glad you found our hotel a good base for your road trip.We appreciate your feedback regarding the parking fee.We're pleased you enjoyed the convenience of the nearby shops and the souvenir shop within the hotel.We're also delighted that you enjoyed both our indoor and outdoor onsen.We hope to welcome you back to our hotel again soon."
Wan Nuruljannah
[Orinkaku] Bekvämt tvåbäddsrum
Bodde på dec. 2024
Reser med vänner
30 recension
8.5/10
Mycket bra
Publicerades 23 jan. 2025
Quite a distant from station however shuttle provided at certain timing. New building is too far from laundry service building. Should add more laundry machine/facilities.
Översätt
Svar från boendet: We appreciate you taking the time to share your thoughts. We're glad to hear you found our shuttle service convenient. Your feedback regarding the distance to the laundry facilities is valuable to us. We hope to welcome you back soon for an even better experience.
Gästanvändare
[Tenryokaku] Standard tvåbäddsrum
Bodde på dec. 2024
Par
3 recension
9.5/10
Otroligt
Publicerades 20 jan. 2025
The service was excellent. I especially want to praise the front desk lady that day, because we lost something at the previous hotel the night before, and the hotel's telephone customer service could only speak Japanese, so we couldn't communicate. The front desk lady of this hotel was very patient in helping us. It took up a lot of his time, but she was always very enthusiastic. The hotel also offers indoor and outdoor hot springs, and the restaurant in the hotel also serves good food. The breakfast in the morning was also delicious with a lot of variety. It was a very pleasant stay experience.
Översätt
Svar från boendet: Thank you for your review! We're thrilled to hear you enjoyed your stay and found our staff to be accommodating. We understand how frustrating it can be to lose something while traveling, and we're glad our staff was able to assist you.
Vickytravel
[Tenryokaku] Standard Japanskt rum
Bodde på jan. 2025
Familj
6 recension
10/10
Enastående
Publicerades 2 mars 2025
Very nice hotel! The hot spring area is great!!highly recommended
Översätt
Svar från boendet: Thank you for your enthusiastic review! We're thrilled to hear that you found our hotel very nice and that you particularly enjoyed our hot spring area.It's wonderful to know you highly recommend us! We hope to welcome you back again soon for another relaxing stay.
kristine@k
[Tenryokaku] Standard Japanskt rum
Bodde på jan. 2025
Familj
5 recension
10/10
Enastående
Publicerades 15 feb. 2025
Nice hotel with two onsen places. Good location and opposite got 7-eleven!
Översätt
Svar från boendet: Thank you very much for choosing our hotel from among many other hotels.We are very pleased to hear your favorable comments about our hot springs and convenience store location.We will continue to strive to improve our services to the satisfaction of our guests and look forward to serving you again in the future.
Gästanvändare
[Tenryokaku] Standard tvåbäddsrum
Bodde på dec. 2024
Reser med vänner
1 recension
10/10
Enastående
Publicerades 13 jan. 2025
Very clean and great service! The location of the hotel is also very good since it has a nearby clothing and shoe store. Onsen was perfect with great atmosphere.
Översätt
Svar från boendet: Thank you very much for choosing our hotel from among the many available.Did you see the smiling faces hidden in the kadomatsu, the New Year's decoration at the entrance? It is a decoration with a prayer for everyone to spend the year with a smile on their face.The entire staff is encouraged by your satisfaction.We sincerely look forward to serving you again.
Oliver :)
[Orinkaku] Komfort dubbelrum
Bodde på dec. 2024
Par
3 recension
10/10
Enastående
Publicerades 16 feb. 2025
Amazing hotel! I would not hesitate to recommend. The location and facilities were brilliant.
Översätt
Svar från boendet: Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay and found the location and facilities to be excellent. We're especially glad that you enjoyed the view of the snow from your room. Your positive feedback is incredibly motivating for our team. We look forward to welcoming you back in the future.
Gästanvändare
[Tenryokaku] Standard Japanskt rum
Bodde på nov. 2024
Familj
8 recension
10/10
Enastående
Publicerades 22 dec. 2024
The hotel is superb, spacious and staffs are nice. Staying here is perfect for traveling around the famous tourist spots and there are few good restaurant nearby. Our family stayed in a Japanese style room, staffs will help to set up the mattress and quilt at night.
Översätt
Svar från boendet: Thank you for your lovely review. We are delighted to hear that you enjoyed your stay in our Japanese-style room. Your kind words are a great encouragement to our team.We're so glad you enjoyed your stay! It's wonderful to hear that you loved the Japanese-style room. Thanks for taking the time to share your experience.
spghtt
[Main Building] Standard Japanese-Style Room
Bodde på nov. 2024
Familj
2 recension
9.5/10
Otroligt
Publicerades 10 jan. 2025
This hotel may just very well be the grand dame of Takayama, a great start to our 18 day adventure of central Japan. The hotel has a grandeur that welcomes you with just the right touch of elegance and a perfect mix of Japanese and western refinements. The hotel boasts of 2 sento public baths and houses 3 buildings with modern and traditional suites for all tastes. The dinner and breakfast offerings are superb and varied. Familiar yet exotic. A complimentary scheduled shuttle bus to and from the train and bus stations but a short 8 minute walk if you miss them. This hotel has it all under 3 roofs.
Översätt
Svar från boendet: Thank you for your kind words! We are delighted that you enjoyed your stay and found our hotel to be the perfect starting point for your Japanese adventure. We strive to provide a blend of Japanese tradition and Western comfort, and we are glad you appreciated the grandeur of our hotel, the variety of our facilities, and the quality of our dining options. We look forward to welcoming you back to Takayama in the future.
Gästanvändare
Svit japansk västerländsk stil med öppet luftbad
Bodde på okt. 2024
Familj
1 recension
10/10
Enastående
Publicerades 18 feb. 2025
Fantastic hotel with well renovated facilities - there's both an outdoor onsen and a newer, quieter basement onsen which also has an open air section. The rooms are also very spacious, and the gift shop is well stocked. The restaurant and lounge are great to relax in, and the hotel is also a short walk away from the station. There's a convenient shuttle bus if you don't feel like walking. Highly recommended.
Översätt
Svar från boendet: We're so glad you had such a wonderful stay! Thank you for highlighting our renovated facilities, the variety of onsen options, spacious rooms, and well-stocked gift shop. We appreciate your recommendation and hope to see you again in the future.
LeeLynn
Superior Japanese-Style Room with Open Air Bath-Non-Smoking-Main Wing
Bodde på apr. 2025
Reser med vänner
5 recension
7.0/10
Publicerades 18 maj 2025
Actually felt a little cheated with this booking. We had tattoos so we paid more to get a room with an outdoor bath. However, it turns out that the water wasn't from the onsen and there was even a sign saying that they filter and recycle the same water back into the bath. Yucks. The room was dated and dirty, with many stains in the tatami. On the other hand, the staff were generally helpful and polite, which was a plus. There's a souvenir shop at the ground floor, which is convenient. There are many restaurants in the hotel too but are very expensive. We enquired at one and we're quoted ¥190,000 per person for their set dinner, and it was the only option we could take.
Översätt
Svar från boendet: Thank you very much for staying with us.First of all, we apologize for not meeting your expectations regarding the room with an open-air bath. In addition, the hot spring water in our hotel is circulated and filtered in order to provide clean and stable water. Sanitation is not a problem. Please rest assured.We also deeply apologize for the stains and old tatami mats in your room, which caused you some discomfort.Regarding the restaurant prices, we are very surprised to hear that you were quoted 190,000 yen per person for the dinner set. We do not have such a pricing structure, and we apologize for any misinformation that may have been conveyed to you.On the other hand, we are very sorry to hear that you gave us a good evaluation of our staff and the souvenir shop on the first floor. We will take your valuable feedback seriously and make further efforts to improve our services to satisfy our guests.
CheungKawai
Standard Tvåbäddsrum med badkar utomhus
Bodde på mars 2025
Par
2 recension
8.0/10
Mycket bra
Publicerades 27 apr. 2025
I have visited different onsen in Japan , and the environment and facilities of the onsen on the B1 floor are the newest I have experienced. The quality of the dinner at the restaurant and the service were excellent. Unfortunately, I couldn't share the meal with my friends (they had different menus). However, the most disappointing aspect was that I paid extra for an open bath in the room, but it turned out not to be hot spring water; instead, it was just a bathtub. This was different from the images shown on the travel agent's website, which left me and my family disappointed. Overall, the price was on the higher side and did not meet my expectations.
Översätt
Svar från boendet: Thank you for your feedback. We're pleased to hear that you enjoyed the onsen and quality and service at our restaurant. We apologize for the issue with any disappointment regarding the private open-air bath in your room. We understand your concern if it did not meet the expectations set by the images. We have checked the images on Trip.com and confirmed they are accurate. However, we will review our room descriptions to ensure clarity. We value your feedback about the overall price and experience, and we will use it to improve our offerings.