Mercure Hida Takayama

Very near to JR Takayama Station, but there is no parking available. The more affordable parking is about 7 min walk, right behind the station. The public onsen is very nice and relaxing, which is one of the reasons I booked the hotel

200m from main jr station, walkable, hotel is quite new, rooms are decently large for the pricing per night. pleasant stay

The room is what you see in the photo is what you get. It is well designed with nice deco and finishing. All wooden design, spacious, neat and clean. Toilet and shower area are separate with wash basin in between. Shower area is enclosed to keep you warm when you shower. Water pressure is good with interrupted heated water. Heater works very well with workable heat control. Staff at the reception are very helpful, friendly and communicate well in English. The only thing is you need pay for the private. Definitely a place I would recommend.

I recently stayed at this hotel during my visit to Takayama and would like to share my experience. Overall, the hotel has its positives, including its close proximity to the JR Takayama Station, spacious and clean rooms, and the availability of an onsen on the 9th floor. However, there were a few aspects of my stay that left me feeling disappointed. Let's start with the positives. The hotel's location is excellent, being only a 3-4 minute walk from the JR Takayama Station. This convenience made it easy for me to explore the city and access transportation options. The room itself was spacious and well-maintained, providing a comfortable environment for my stay. On the 9th floor, there is a free onsen available for guests to enjoy. While the experience was decent, it's important to note that it didn't quite match the expectations of a natural onsen. Unfortunately, the view from the outdoor area was obstructed, and I noticed the presence of some sand in the pool. However, if you've never experienced an onsen before, it might still be worth giving it a try. Now, let's discuss the service aspect, which left me feeling frustrated. Upon check-in, I encountered an inconvenience regarding the breakfast arrangement. I was asked to select a time slot for the breakfast buffet, with options ranging from 6:30 am to 8:15 am or 8:45 am to 10 am. As a frequent visitor to Japan, this approach seemed unusual and not particularly customer-friendly. Besides, the floor of the buffer area was sticky for two consecutive days. To my dismay, the breakfast arrangement on the following day was even more frustrating. I was informed that I could only choose from three available time slots: 6:30 am to 7:30 am, 7:45 am to 8:45 am, or 9:00 am to 10 am. This sudden change was attributed to the hotel's capacity to serve a tour group that had arrived the previous night. Unfortunately, this change was not communicated to me during check-in, as the information sheet provided by the hotel did not mention such arrangements. As someone who values courteous service, I found this unexpected change to be unacceptable. Furthermore, the hotel staff did not display a friendly or apologetic attitude when addressing this issue. Compounding matters, my family and I needed to catch a bus at 8:30 am, forcing us to select the earliest time slot and wake up at 6:15 am to have breakfast. It's worth noting that guests are required to leave the buffet area once their designated time slot is over, and late arrivals are not permitted. This left me feeling angry and disappointed with the overall breakfast arrangement and the hotel staff's lack of empathy.

What you would expect from Mercure, style, classy and comfy. Esthetically pleasing all around. Room quite nice, comfortable with all you need. Away from the walking area of the old town but easy 12 minute walk. Nice indoor and outdoor baths and nice shower area. No complaints.

Very good location, right next to train station and very nice private onsen

Clean and nice staffs, loves all wooden settings and the fire place at the reception area.

very good location nice hot spring on top floor with indoor and outdoor area clean and spacious room

We love the location and there’s many food around the hotel. Love their onsen as well！