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Verifierade recensioner
Läge och interiör9.5
Bekvämligheter9.4
Service9.2
Renlighet9.7
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Alla recensioner(58)
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Vänlig personal(17)
Utmärkt vistelse!(16)
Utmärkta rum(7)
Utsökt frukost(7)
Rent och städat(6)
Fin havsutsikt(6)
Utmärkt pool(5)
Som-0
Strandnära Två Sovrums Poolsvit
Bodde på mars 2025
Familj
2 recension
10.0/10
Enastående
Publicerades 9 apr. 2025
We had the most incredible experience, from the moment we arrived, the service was next level—every single staff member greeted us by name, which made us feel genuinely welcome and cared for. How do they remember everyone?!
The hotel was spotless! We were always well-stocked with bottled water and we’re pretty sure every room has a view of the ocean—absolutely stunning!
One of the biggest highlights was having access to their sister hotel The Sands next door. It has a fantastic mini water park and our kids had the best time—we spent an entire day there. The buffet breakfast also had heaps of variety and the free buggy to the shops made getting around so convenient.
A huge shout out to Tom, Jerry, Nestcafe, Tea, Tu, Kookai, Lucy 1, Cake—and honestly, every single staff member! You all made our stay extra special. Thank you for going above and beyond. We’ll definitely be back!
Översätt
Svar från boendet: It warms our hearts to read about your incredible experience! Knowing that you felt so welcomed and cared for truly means the world to us. We're so glad you enjoyed the stunning ocean views, the convenience of The Sands' water park for your children, our varied breakfast buffet, and the ease of getting around with our buggy service.Our team, including Tom, Jerry, Nestcafe, Tea, Tu, Kookai, Lucy 1, and Cake, are absolutely thrilled to receive your kind words and recognition. They are indeed a dedicated bunch!Thank you so much for your wonderful feedback and for already planning a return visit. We eagerly await welcoming you back to create more special memories!Warm regards,Wanta S. Mr.Executive Resort Manager
Lukas_V
Svit med pool
Bodde på jan. 2025
Par
27 recension
8.5/10
Mycket bra
Publicerades 21 feb. 2025
Good 5-star hotel with nice beachfront pool and restaurant with optional vegetarian menu, but the room price is to high for comparable hotels nearby with better beach.
Översätt
Svar från boendet: Dear Lukas,Thank you for your feedback. We’re glad you enjoyed our beachfront pool, restaurant, and service. We also appreciate your comments regarding pricing and the surrounding area. Your input is valuable, and we will continue to evaluate our offerings to ensure the best possible experience for our guests.We hope to welcome you again in the future.Best regards,Wanta S.Executive Resort Manager
Gästanvändare
Seaview Pool Svit
Bodde på mars 2024
Par
5 recension
9.0/10
Utmärkt
Publicerades 15 apr. 2024
The Service was good and the hotel was clean. Too bad that there was mosquitoes infestation and we had to buy insecticides to spray. Had feedback to the hotel and hopefully they clear it.
Översätt
Thanusorn
Svit med pool
Bodde på okt. 2024
Res med vänner
2 recension
8.0/10
Mycket bra
Publicerades 20 dec. 2024
Very good place!
Översätt
Svar från boendet: Dear Thanusorn,Thank you for your compliment of our hotel! We are very pleased that you were satisfied with our hotel's facilities and environment. We look forward to your next visit and wish you a pleasant trip in Thailand.Warm Regards,Executive Resort Manager, Wanta S.
Gästanvändare
Seaview Pool Svit
Bodde på feb. 2025
Familj
5 recension
10.0/10
Enastående
Publicerades 26 mars 2025
Новый, чистый, уютный отель с высоким уровнем сервиса. Потрясающие вкусные завтраки. Очень вежливый и доброжелательный персонал. Нам очень понравилось!
Översätt
Svar från boendet: Dear TIRU1dpg84ak,Thank you for taking the time to leave such a wonderful review of our hotel! We are delighted to hear that you enjoyed your stay with us.We truly hope to have the opportunity to welcome you back again soon for another relaxing and memorable experience.Warm regards,Wanta S. Mr.Executive Resort Manager
Svetlana
Svit med pool
Bodde på jan. 2025
Par
2 recension
9.5/10
Otroligt
Publicerades 25 feb. 2025
Очень понравилось пребывание в отеле в прошлом месяце, и мы снова решили приехать сюда чтоб отметить семейный праздник, были неприятно удивлены что заселение в отель не в 14.00 как было написано на сайте trip.com, а в 15.00 ( администратор Katy нам сообщила об этом , сказав что на сайте бронирования ошибка и нам пришлось ожидать нашего заселения , хотя в прошлом месяце нас заселили в 14.00)
Так-же были два момента которым мы удивились не в лучшую сторону
1. При посещении ресторана Artisan нам посчитали алкогольный коктейль, хотя он был из безалкогольного меню ( мы указали на ошибку и нам пересчитали счёт )
2. При check out нам в счёт включили рум сервис ( администратор Katy сказала что это за бургер в номер , хотя мы это не заказывали , она без извинений просто убрала из счета эту позицию )
Хотим отметить биллбоев - очень веселые и внимательные сотрудники !, так-же хотим отметить что все наши просьбы ( ваза для цветов, и другие мелочи ) были исполнены мгновенно, персонал очень учтивый и доброжелательный!
Надеемся снова посетить Little Shore в будущем!)
Översätt
6/8
Svar från boendet: Dear D310070,Thank you for staying with us again and for sharing your feedback. We’re delighted that you enjoyed your visit and appreciated our attentive and friendly service.We regret the confusion regarding the check-in time. As per the current information on Trip.com, our check-in is listed as 3:00 PM and check-out before 12:00 PM. We also apologize for the billing errors and appreciate you bringing them to our attention. These matters will be reviewed to ensure a smoother experience in the future.We truly appreciate your support and look forward to welcoming you back for another memorable stay.Best regards,Wanta S.Executive Resort Manager
Gästanvändare
Seaview Pool Svit
Bodde på dec. 2024
Par
2 recension
10.0/10
Enastående
Publicerades 19 jan. 2025
เหมาะกับการพักผ่อน บรรยากาศดี พนักงานสุภาพ
Översätt
Svar från boendet: ขอขอบคุณท่านสำหรับคำชม! เราดีใจเป็นอย่างยิ่งที่ท่านพึงพอใจทั้งบรรยากาศของโรงแรมและพนักงานที่ให้บริการด้วยความสุภาพ เราหวังเป็นอย่างยิ่งว่าจะได้ต้อนรับท่านอีกครั้งในอนาคต ด้วยความเคารพ Executive Resort Manager, Wanta S.
Svar från boendet: Thank you for your review! We're happy you enjoyed the hotel's style, atmosphere, and our team's service, especially Tom and Jerry's. We're sorry the weather impacted your stay and you missed the sea views and pool. We're glad you liked our breakfast and Thai restaurant, and found the location convenient. We hope to welcome you back for a sunnier stay! Warm Regards, Executive Resort Manager, Wanta S.
Svar från boendet: We're so glad you enjoyed your stay, especially our service, food, and proximity to Similan! Thanks for the feedback about our location. We appreciate your comments about the room, pool, beach, and dining, and hope to see you again!Warm Regards, Hotel Management Team
Svar från boendet: 敬愛的顧客,感謝您抽出寶貴時間分享您的入住體驗。我們非常重視您的反饋,雖然我們一直致力於為所有顧客提供卓越的住宿體驗,但顯然我們未能達到您的期望,對此我們深感歉意。您的評論對我們改進服務至關重要。如果您能再次給我們機會,我們將竭誠為您提供盡善盡美的服務,以期重新贏得您的信任,並讓您再次愛上我們的酒店。酒店總經理,Wanta S.
Svar från boendet: Thank you for your feedback. We're sorry your stay fell short of expectations. We'll address your concerns about the cocktail quality, lime condition, and inconsistent glass policy immediately. We'll also retrain our reception staff on providing a more welcoming experience. We appreciate your positive comments about the food and some of our staff. Your feedback helps us improve, and we hope you'll consider giving us another chance in the future.Warm Regards, The Hotel Management Team
Svar från boendet: 感謝您的評論!我們很高興您在我們酒店度過了愉快的時光。感謝您對機場接送的反饋,我們也很高興我們的員工為您提供了優質的服務。我們很高興您喜歡我們的客房和泳池,並擁有輕鬆的住宿體驗。我們將認真考慮您對水療中心的意見,因為我們一直在努力改進我們的服務。我們希望很快能再次歡迎您的光臨!酒店管理團隊。
Svar från boendet: 非常感謝您對我們酒店的高度評價!謝謝您讚賞我們酒店環境優美,感謝您喜歡我們雙泳池別墅的設計,並且斯米蘭島是在每年的10月16日到次年的5月15日開放。期待您的再次光臨。酒店總經理,Wanta S.
Gästanvändare
Seaview Pool Svit
Bodde på jan. 2025
Par
1 recension
10.0/10
Enastående
Publicerades 12 feb. 2025
Шикарный отель,всё на высшем уровне,а главное есть свой пляж,на котором мало людей,рядом много атмосферных заведений,есть большой рынок
Översätt
Svar från boendet: Dear _TIRU1kwys0zv****,Thank you for taking the time to leave such a wonderful review of our hotel! We are delighted to hear that you enjoyed your stay with us.We truly hope to have the opportunity to welcome you back again soon for another relaxing and memorable experience.Warm regards,Wanta S. Mr.Executive Resort Manager