Khaolak C-Nior Bungalows recensioner

To anyone looking to book a holiday in Khao Lak, I cannot recommend strongly enough to not book this hotel. The manager is untrustworthy and deceptive. We booked for 7 nights using Agoda and received a confirmation email. The booking said we would pay the hotel on arrival. It didn't ask for any payment details. Several days later we received another email prompting us to "confirm" we were coming. We confirmed. We traveled to a nearby national park for one night where we had no mobile signal before arriving at the hotel the next day at 3pm (within the check-in window). Unbeknownst to us, the manager had decided to cancel our booking and mark us as "no shows" before 9am that day (approximately 5 hours before check-in). When we arrived he told us we didn't have a room and there was no space. All the affordable hotels, hostels, bungalows and tents of Khao Lak were booked for the entire week of our stay as it's high season. He left us with no where to go but £200+ a night resorts that we could not afford. He was unremorseful and just said it was our fault he couldn't contact us to take a payment card. Oh and we got charged for the pleasure of being marked as "no shows". We had NO missed calls, NO emails, NO messages on Agoda. He didn't try to contact us, he clearly decided to give the room to someone else for a higher price. Add to that the hotel itself looks cluttered and unkempt, so maybe he did us a favor by effectively leaving us homeless for a week. An underwhelming looking hotel run by a horrible, deceptive man. Save yourself the grief and go elsewhere. This man cannot be trusted.