The Grand Southsea Khaolak Beach Resort

Hotel is very very bad! It’s like a ghost hotel. No staff, not clean! Too poor! Room is full of dust! Hotel is scary! You should remove this hotel from Trip! Otherwise Trip will lose credits. I have to think more than twice to choose hotels from trip. I experienced 2 hotels with poor services 😥

Dear trip team May be you never visit this hotel and operating from office We don’t know what is your process to deal with hotel This hotel is horrible to stay Did not taken care assets No manager in hotel even supervisor Room is old and scary No staff at all No manger at all Owner not take caring at all his property Now breakfast ( no words) They don’t have bread in breakfast they don’t have chef to cook the food the server no idea what to do A lactate food menu option for breakfast only 4- items Which they don’t have available You will get surprise in breakfast Trip team should know what hotel should sell or not in the photos in the website is beautiful the reality is different I don’t want add many photos So what is your solution here, contact back please

เป็นที่พัก ที่น่าแระทับใจมากๆๆเลยค่ะ วิวสวย พนักงานอำนวยความสะดวก บริการดีมาก

現在酒店的客人少，員工也少，非常適合安靜的休閑度假。酒店門口十幾米就是海灘，酒店內的泳池也不錯，但是這個區域傍晚的時候會有很多蚊子，有點擾人！

We were going to stay here but when we arrived we found to our horror this place is now very run down. BEWARE, the truth is it looks nothing like the photos posted on various sites. It is neglected, unstaffed and a sorry place to stay. Pool is green and nothing is open/attendee to.

My family had a great time here, being right next to the beach was perfect, good size rooms for a family of five. My youngest daughter loved the outdoor toys, shame the swimming pool was out of action but it didnt really matter as the sea was 5 min walk away. Service was very good and the breakfast staff put extra effort to give us a great breakfast before we left. Overall highly recommended and good price too!