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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.5
Service4.5
Renlighet4.5
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Chun Chor
Villa med pool
Bodde på apr. 2024
Par
4 recension
5.0/5
Enastående
Publicerades 28 maj 2024
The pool villa is fantastic. Staffs are all friendly and helpful. Location wise it's great, right on beach and short walk to a lot shops and restaurants.
First visit to Thailand, Khao Lak, which didn’t disappoint, in particular the Ramada resort. The resort is very central with supermarkets, shops and bars right on its doorstep. The staff were incredibly lovely, in particular our room cleaners (Pu and Twoper). Always a joy to see and speak to in the morning. On site there is a few activities to keep you busy around the hotel from complementary paddle boards and Kayaks to the gym, table tennis and pool tables. The spa centre is fantastic and great value for money for a Thai massage. The pool was a great size. Lots of space to swim and plenty of sun beds to choose from. Nice chilled atmosphere too. Not too loud like some holiday guests can be. You also had the option of a private beach which was lovely for a change of scenery. The resort hosted a series of excursions which we made full use of including a boat trip and elephant sanctuary. These were at an extra cost but were both great trips and well organised. Improvement area I’d say was the food, there needs to be more variety in my opinion and if you stay longer than a week, you see the same menu / themes over and over. I’d recommend half board then you have plenty of options eating out. The last improvement area is how dated the rooms appear. Yes, the rooms were clean, spacious and authentic. But they could be done with modernising to keep in line with the rest of the resort. You are treated like royalty at this hotel and made to feel welcome from arrival and throughout your stay. I’d highly recommend this resort to anyone visiting Khao Lak.
Översätt
Svar från boendet: We're so glad to hear that your first visit to Thailand was memorable, Scott! It's fantastic that our staff, especially Pu and Twoper, made a positive impact on your stay. We acknowledge your suggestions regarding the menu variety and room updates, and we're committed to enhancing these aspects. Thank you for recommending us, and we look forward to hosting you again!
TheRelfster
Bodde på nov. 2024
Par
4.0/5
Mycket bra
Publicerades 4 dec. 2024
We stayed one night in 2104 which overlooked the gardens. Unfortunately it smelled very musty but other than that it was a lovely room. The breakfast was great, fab coffee and lots of choice, and the staff were really lovely. It was a very short walk to lots of restaurants. We didn’t stay longer as we were on our way to Khao Sok National Park.
Översätt
Svar från boendet: We are delighted to hear that you enjoyed the lovely setting of our hotel and the delightful breakfast options. We regret the musty smell in your room and are working on resolving this issue promptly. Thank you for your understanding, and we hope to see you again on your next visit. your Management Team at Ramada Khao Lak
Steven M
Bodde på okt. 2024
Familj
5.0/5
Enastående
Publicerades 22 nov. 2024
The resort was magnificent. the pool was very relaxing and the happy hour at the pool bar was a highlight. We spent eight nights at the resort and we're very impressed with the relaxed atmosphere. We will definately be back in the future. Close to local restraunts and activities. We Enjoyed the resort restraunt and spa facilities.
Översätt
Svar från boendet: We appreciate your kind words, StevenM! It's fantastic to hear that you had a relaxing stay and enjoyed both the pool and our happy hour. We're thrilled that you found our location convenient and enjoyed our restaurant and spa facilities. We can't wait to have you back with us soon!
W5547LEmariom
Bodde på okt. 2024
Annat
5.0/5
Enastående
Publicerades 20 nov. 2024
Excellent resort in Khao Lak. We chose because of the location and proximity to local life. Not disappointed at all easy walk outside to numerous restaurants and bars for great food and local tastes. Hotel rooms were spacious, clean and well serviced. Staff were excellent and did everything to make our stay pleasant. Breakfast was excellent and had so many western and Asian options to suit all tastes. Hotel restaurants also very good. The resort pool was so nice with so many lounges we had no trouble finding a place to rest under shade. Poolside bar was a go to each afternoon for happy hour. Overall a great stay and would highly recommend
Översätt
Svar från boendet: Thank you for your wonderful review! We're delighted to hear that our location and proximity to local attractions met your expectations. It's fantastic that you enjoyed the spacious rooms, diverse breakfast options, and relaxing pool area. We look forward to welcoming you back for another great stay!
T6306QMsandraw
Bodde på okt. 2024
Familj
5.0/5
Enastående
Publicerades 31 okt. 2024
All the staff at your hotel were very helpful, friendly and polite. Eveyone! from gardener, front office staff, to the cleaning ladies. Please continue to stay in this level. Thank you all for our wonderful stay in your hotel. Family Werly from Switzerland
Översätt
6/10
U6323LHtimg
Bodde på sep. 2024
Annat
5.0/5
Enastående
Publicerades 30 okt. 2024
The staff at this wonderful hotel are the absolute best. Nothing is too much for them. Great pool with plenty of loungers. Excellent location with a short walk to all amenities and the market. The rooms are spacious and well maintained. You will not be disappointed with a stay here.
Översätt
Svar från boendet: We truly appreciate your glowing review and are delighted to hear that you loved your experience at Ramada. It's great to know that our team, pool, and location contributed to a memorable stay. We're glad the rooms provided the comfort you were looking for. We can't wait to have you back with us soon!
Growth B
Bodde på sep. 2024
Par
5.0/5
Enastående
Publicerades 14 okt. 2024
To be honest this is probably one of the best holidays we've been on, and we have been on a lot... It's in a great location on the beach near the tsunami museam. We booked it through Luxury Escapes as there were quite a few good inclusions in the package. The staff were amazingly helpful in every way possible. Nothing was too much trouble for any of them. We had a couples spa day. 4.5 hrs for my Partners birthday. They really made it a special experience for us both. Food: Menu was comprehensive and food was amazing and fresh. Special thanks goes to 'Pu' our room cleaner for keeping our room amazingly clean. and for decorating the bed on Brian's birthday. And to: 'Ticktok' and the whole spa team. You were amazing. Not forgetting the restaurant staff: Who were all extremely professional and helpful. Oh..and you Peter Zimmermann (General Manager) you run a good hotel there. Congrats for employing great staff. Bridget & Brian,
Översätt
6/10
Svar från boendet: We are delighted to hear that your holiday with us was one of the best you've had! It's fantastic that our staff, from room service to the spa and restaurant teams, contributed to making your stay exceptional. Thank you for recognizing their efforts and for your kind words about our management. We hope to see you again soon! your Management Team & GM at Ramada Resort Khao Lak
Hubert S
Bodde på juli 2024
Res med vänner
5.0/5
Enastående
Publicerades 18 aug. 2024
the whole experience was great, har5d to point out one particular part, because we, my friends and I had a great time the service was great the happy hour was excellent, so what else can one say, other then try it yourself!!! we are Shure that you will enjoy the stay just as we did.
Översätt
Svar från boendet: We're so grateful for your fantastic review, Hubert! It's wonderful to hear that you and your friends had a great time and enjoyed the excellent service and happy hour. We can't wait to have you back for another fantastic experience! Ramada Resort by Wyndham Khao Lak Management Team gm@ramadakhaolak.com
Jennyj305
Bodde på juli 2024
Res med vänner
5.0/5
Enastående
Publicerades 15 aug. 2024
Great resort with friendly and caring staff. Stayed on a Luxury Escapes package which provided excellent value. Tasty breakfast with heaps of variety (but not Vegemite!), generous happy hour between 4-5pm at pool bar and free lunch/dinner at Sassis's. Rooms with balconies were spacious and clean - only drawback was I cut my legs on the protruding bed bases, so be careful! Massages at the spa were lovely. You can swim at the pool, or the beach which is adjacent. The location is in easy walking distance of the markets and local shops. A great holiday din can't wait to return. Highly recommended.
Översätt
Svar från boendet: Thank you for your positive Feedback, Jennyj305! We are delighted to hear that you had a great time at our resort and enjoyed the amenities. We apologize for the inconvenience with the bed bases and will work on a solution to ensure a more comfortable experience for our guests. We can't wait to have you back for another highly recommended holiday! Ramada Resort by Wyndham Khao Lak Management Team gm@ramadakhaolak.com
776nat123
Bodde på juli 2024
Familj
5.0/5
Enastående
Publicerades 4 aug. 2024
We loved this resort. The service was amazing and we found the food offering was perfect. The best breakfast buffet. We ate like Kings for 8 days. We had bought via the Luxury escapes VIP deal. Well worth it. The pool was wonderful and relaxing. Could use a few more pool toys for the kids since there is no slides etc... We always could find sun lounges. We had no issues with the staff, nothing was to much trouble and they made sure my boys were looked after. Special shout out to Hua, Byte and Non. Also Ann in spa was amazing. Our rooms were large and clean. We always had our bottled water topped up and room service was prompt. I loved the turn down service and the pillow choice was good. As others have said there was rubbish on the beach in the afternoon if there were big waves but the staff cleaned the beach every morning. This is pretty typical for this time of year up and down the coast of Khao lak. The location of the resort was great. 1 min walk to shops and restaurants. Markets are a 5 min walk.
Översätt
6/7
Svar från boendet: Thank you for taking the time to share your experience with us! We are delighted that you loved the amazing service and perfect food offering at our resort. Your feedback about the pool toys is appreciated, and we will certainly consider adding more for the kids. We are thrilled that our staff, especially Hua, Byte, Non, and Ann, took great care of you and your boys. We can't wait to have you back for another wonderful stay! Ramada Resort by Wyndham Khao Lak Management Team gm@ramadakhaolak.com