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Verifierade recensioner
Läge och interiör9.1
Bekvämligheter8.9
Service9.0
Renlighet9.1
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Alla recensioner(77)
Positiva recensioner(48)
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Negativa recensioner(1)
Anonym användare
Rum Deluxe Oasis King
Bodde på okt. 2024
Par
30 recension
8.5/10
Mycket bra
Publicerades 25 feb. 2025
Size room size with a balcony. Nothing to fancy about the hotel room, a bit out dated.
Very helpful and supportive staff.
Direct beach access and great pool area with a swim-up bar and happy hour.
Översätt
Svar från boendet: Here’s a warm and balanced reply to the guest’s review, highlighting the positives and acknowledging the constructive feedback:---**Dear Guest,**Thank you for sharing your feedback with us.We’re glad to hear you enjoyed the spacious room with a balcony, our beachfront location, and the pool area — especially the swim-up bar and happy hour! Your kind words about our helpful and supportive staff mean a lot to us.We also appreciate your note about the room being a bit dated. We take such comments seriously as they help us prioritize future improvements to enhance guest comfort.We hope to have the pleasure of welcoming you back again soon!Warm regards, The Management Team Ramada Resort Khao Lak
Chun Chor
Villa med pool
Bodde på apr. 2024
Par
5 recension
10.0/10
Enastående
Publicerades 28 maj 2024
The pool villa is fantastic. Staffs are all friendly and helpful. Location wise it's great, right on beach and short walk to a lot shops and restaurants.
Översätt
Svar från boendet: We appreciate your fantastic feedback! It's a pleasure to hear that you loved the pool villa and our convenient location near the beach and shops. Your kind words about our staff mean a lot to us. We hope to see you again in the near future!your Management Teamat Ramada Khao Lak
Arie B
Rum Deluxe King med jacuzzi
Bodde på okt. 2023
Familj
7 recension
9.5/10
Otroligt
Publicerades 8 dec. 2023
it was good
everything was good
Översätt
Svar från boendet: We appreciate your kind words, Arie! It's wonderful to know that you had a good experience with us. We hope to see you again in the near future!your Management Teamat Ramada Khao Lak
Хороший отель. Отзывчивый персонал. Расположен возле моря на 1 линии, можно купаться и по время отлива. Рядом много магазинчиков и ресторанов. Единственный минус не связан с отелем, а связан наверное с особенностью Као Лака- невозможно взять такси из отеля по адекватным ценам, болт не работает, в индрайве мало водителей и завышенные цены.
Översätt
Svar från boendet: Уважаемый гость,Благодарим вас за добрые слова и за то, что выбрали Ramada Resort Khao Lak для своего отдыха.Мы рады узнать, что вам понравилось расположение нашего отеля прямо у моря, а также работа нашего персонала и близость магазинов и ресторанов. Это действительно делает отдых комфортным и насыщенным.Что касается ситуации с такси — к сожалению, это действительно общая особенность региона, и мы понимаем, что это может вызывать неудобства. Мы работаем над поиском дополнительных решений, чтобы помочь нашим гостям с транспортом по более удобным и прозрачным условиям.Будем рады приветствовать вас снова и сделать ваше пребывание ещё более приятным.С уважением,Команда управленияRamada Resort Khao Lak
Gästanvändare
Villa med pool
Bodde på dec. 2024
Par
2 recension
10.0/10
Enastående
Publicerades 3 feb. 2025
5 ночей очень понравилось вилла с бассейном очень уютный отель все близко отличный заход в море ,тихо,лежаки свободные есть . Сразу начинается улица с кафешками красиво поют птички бегают белки . У нас было забронировано 3 ночи вилла с бассейном и две ночи обычный номер так как хотели поехать на экскурсии но так понравилось что попросили оставить нас на вилле готовы были доплатить и в итоге оставили денег не взяли спасибо администрации .на экскурсии не поехали так как в отле было здорово
Översätt
Svar från boendet: Благодарим за ваш положительный отзыв! Мы счастливы, что вам понравилось расположение отеля и возможность расслабиться на свободных лежаках. Ваши добрые слова о нашем персонале очень ценны для нас. Ждем вашего возвращения!your Management Team at Ramada Khao Lak
Svar från boendet: 非常感謝您的五星好評!我們很高興能為您提供貼心的服務,並且您對我們的餐飲感到滿意。對於您提到的漏電問題,我們會立刻進行檢查和修復。希望下次能再次為您服務!We also appreciate all the Pictures, thank youyour Management Teamat Ramada Khao Lak
Svar från boendet: Dear Guest,Thank you for taking the time to share your feedback.We sincerely regret to hear about the issues you experienced during your stay, particularly regarding the room arrangement and the handling of the situation. Please accept our apologies for the inconvenience caused. This is certainly not the level of service we aim to provide, and we are reviewing this matter internally to prevent such occurrences in the future.We also understand your concerns about the environment for families with children. While many of our guests are couples or retirees, we do welcome families and strive to create a pleasant stay for all. Your feedback is valuable and will help us in improving how we support diverse guest needs.We're glad to hear that Ctrip was able to assist you effectively, and we will also work on enhancing the responsiveness and professionalism of our own customer service team.We hope to have the opportunity to welcome you again under better circumstances.Warm regards,The Management TeamRamada Resort Khao Lak
Erwin N
Bodde på feb. 2025
Par
10.0/10
Enastående
Publicerades 16 mars 2025
Very friendly people and always with a true smile, great good and beautyfull rooms. The Banana Colada in the poolbar is the best. Lots of trips to do from the hotel. And twice a week there is a evening market you must visit. Restaurants in the Area are all good but the Fat Shark is the best
Översätt
Svar från boendet: We appreciate your fantastic feedback! It's heartwarming to hear that our team made your stay enjoyable and that you loved the Banana Colada. We're glad you explored the local area and found some great dining options. Looking forward to having you with us again in the future!
ANGELA H
Bodde på dec. 2024
Par
10.0/10
Enastående
Publicerades 24 jan. 2025
Amazing. Wonderful hotel with the most FABULOUS staff set into a lush tropical setting Huge rooms, spotless resort, beautiful pool and gorgeous beach front. 2 kayaks and paddle boards for guests to use. Very quiet but within an extremely short distance to shops, bars and dozens of restaurants. Hotel was very quiet with no loud music or acts, which we appreciated as wanted a peaceful break. It’s be heaven. Thank you Ramada and all your wonderful staff. You really couldn’t wish or hope for a lovelier place.
Översätt
Svar från boendet: We are delighted to receive such a wonderful review from you, Angela! It's fantastic to know that you enjoyed the spacious rooms and beautiful beachfront. We're glad the tranquility of our hotel met your expectations for a peaceful break. Thank you for choosing us, and we hope to see you again soon! your Management Team at Ramada Khao Lak
Ea L
Bodde på dec. 2024
Familj
10.0/10
Enastående
Publicerades 15 jan. 2025
An Amazing Stay! Our experience at Ramada was so wonderful that we decided to move back from another hotel. Ramada truly has it all! From the warm welcome we received at the reception from smiling staff like Cindy and Kei, to the helpful and always friendly employees, including gardeners, cleaners, chefs, and waiters like Wawa and Benz, every detail was attended to. Ramada offers a peaceful atmosphere and all the necessary amenities, plus a perfect location near the beach, shops, and bars. It’s a warm and family-like place where you truly feel at home. I would also like to mention the spa. While the prices are higher than what you might find on the street, the service and quality are well worth it. It was an amazing experience! Our hearts have fallen for Ramada, and we will definitely return.
Översätt
Svar från boendet: Thank you for sharing your amazing experience with us! We're thrilled to hear that our team, including Cindy, Kei, Wawa, and Benz, made your stay memorable with their warm hospitality. It's wonderful to know you enjoyed the peaceful atmosphere and convenient location. We look forward to welcoming you back to Ramada soon! your Management Team at Ramada Khao Lak
Stokeexile
Bodde på dec. 2024
Familj
10.0/10
Enastående
Publicerades 1 jan. 2025
This resort is perfectly situated on the beach and in the midst of narrow streets full of restaurants, bars, massage places etc. it is a family resort, very quiet which suited us. Pool is perfect, beach is lovely, sea is warm. Rooms are large, beds comfortable, service is excellent.
Översätt
Svar från boendet: Thank you, Stokeexile, for sharing your positive experience with us! We're glad that the peaceful setting and proximity to local attractions enhanced your stay. It's wonderful to know that you enjoyed our amenities and found everything to your satisfaction. We can't wait to welcome you back in the future!
Sienna F
Bodde på nov. 2024
Familj
10.0/10
Enastående
Publicerades 21 dec. 2024
Great resort, friendly people, nice food, lovely beach and good rooms. Many things to do in the area I recommend the elephant sanctuary and the turtle conservation. The SIAM restaurant was brilliant the food was delicious- and the people were lovely. Make sure you bring mosquito spray as there are mosquitos in the area. But overall great place lovely area! I recommend. Along the beach there is a place called Sundown Sounds and in the evening they play music and have a few bars and food options we went on a Friday and they had fire benders as well which were amazing! We went as a family with kids who were 10+ and they both really enjoyed it and so did we!
Översätt
Svar från boendet: Thank you, Sienna, for your fantastic review! We're delighted to hear that you enjoyed the resort's amenities and the local attractions like the elephant sanctuary and turtle conservation. We appreciate your tip about the mosquito spray and are thrilled that your family had a memorable experience at Sundown Sounds. We look forward to welcoming you back for another wonderful stay!
scottjN7893TO
Bodde på nov. 2024
Familj
8.0/10
Mycket bra
Publicerades 16 dec. 2024
First visit to Thailand, Khao Lak, which didn’t disappoint, in particular the Ramada resort. The resort is very central with supermarkets, shops and bars right on its doorstep. The staff were incredibly lovely, in particular our room cleaners (Pu and Twoper). Always a joy to see and speak to in the morning. On site there is a few activities to keep you busy around the hotel from complementary paddle boards and Kayaks to the gym, table tennis and pool tables. The spa centre is fantastic and great value for money for a Thai massage. The pool was a great size. Lots of space to swim and plenty of sun beds to choose from. Nice chilled atmosphere too. Not too loud like some holiday guests can be. You also had the option of a private beach which was lovely for a change of scenery. The resort hosted a series of excursions which we made full use of including a boat trip and elephant sanctuary. These were at an extra cost but were both great trips and well organised. Improvement area I’d say was the food, there needs to be more variety in my opinion and if you stay longer than a week, you see the same menu / themes over and over. I’d recommend half board then you have plenty of options eating out. The last improvement area is how dated the rooms appear. Yes, the rooms were clean, spacious and authentic. But they could be done with modernising to keep in line with the rest of the resort. You are treated like royalty at this hotel and made to feel welcome from arrival and throughout your stay. I’d highly recommend this resort to anyone visiting Khao Lak.
Översätt
Svar från boendet: We're so glad to hear that your first visit to Thailand was memorable, Scott! It's fantastic that our staff, especially Pu and Twoper, made a positive impact on your stay. We acknowledge your suggestions regarding the menu variety and room updates, and we're committed to enhancing these aspects. Thank you for recommending us, and we look forward to hosting you again!