Hotel Diego De Almagro Talca

We have stayed there for 8 days. Nice and friendly staff but, besides that, almost everything went wrong. We asked for the pool, but it is closed indefinitely. The room on the 4th floor seemed OK at the first sight, even if it looked outdated. It’s cold in Talca in the night, and when the AC started it was almost unbearable. It was louder than a construction site, and we couldn’t sleep for the first couple of nights. On the 4th day the bathroom floor started to flood, and the personnel told us that we must move to another room. They said the hotel was almost fully booked, and the only option we got was a 2nd floor room. The 2nd floor is a kind of convention center, and it is nosy sometimes. There are only 2 guest rooms on that floor, quite hard to find. Our new room had old, some missing furniture, and an old, small and outdated TV set. At least the AC was OK. Wifi works well sometimes, but inconsistently. Quite annoying if you have online meetings as we had. The breakfast buffet was very basic, and you certainly get tired of the same food for 8 days. We also had lunch and dinner there a couple of times, but the menu was extremely limited.

The renovated bedrooms with one larger bed and quiet air conditioning, are very comfortable. As usual the staff are extremely efficient and always helpful. It is always a pleasure when visiting Talca to stay in this hotel.

The clerk was friendly and also our waitress.

The staff always make this hotel welcoming and special. Additionally renovations to the rooms, including new beds, make for a comfortable stay.

Arrived two hours before and requested pre check in and was charged half a day extra or would not be allowed in. (the rooms were available)The reason given, which has never happenned before, was because I made the reservation Via *******. That was the message forwarded by the acting manager upon our arrival. It is an unacceptable answer.

Location and the parl area around the hotel is charming