Metropol Hotel

My holidays would be wonderful

There were two out of about seven staff people who could be bothered to look up and acknowledge guests that walked into the building. I’m not interested in chatting when I walk by. But a simple “Good morning “ shouldn’t be too much to ask.

The Metropol Hotel is located near Old Town (most of the museums, churches and government buildings are located here). It is also near the ferry port; I would recommend visitors to Tallinn to take the two-hour ferry journey to Helsinki. There are two distinct parts to the hotel: the Metropol Spa Hotel (a 4 star hotel with spa and swimming poo)l and the Metropol Hotel (a 3-star hotel). The staff in the Metropol Hotel are very friendy, the rooms are spacious and one can purchase breakfast for €11. I recommend this hotel to visitors

The good bits first.. The Metropol Hotel is located in the town centre and short walk from most attractions. The rooms are clean & warm and so is the lobby and breakfast room - outside temp -3 to -15 C. That's about it.. We booked a family room with sauna but only used the sauna once because most of the heat and all of the smell (wet timber) will end up in the room and it's hard to get rid of. The vents are a nuissence as you can hear conversations coming from other rooms and it's really weird! Check-in was quick but the girl that checked us in didn't even say "Hello!" And neither did anyone else throughout our stay. All staff were looking away when we were crossing paths.. reception, accommodation staff, breakfast staff. It's so cold and unwelcoming.. Breakfast was very poor and i'm 100% sure leftovers weee refrigerated and then served again the next morning and 2nd next and most likely 3rd day too. If you can organise breakfast somewhere else, do it! While beds were made daily and towels were changed daily too, not once have they hoovered/swept/mopped the floor in 5 days. Even after specifically asking for it to be done! Parking is €20 per night (crazy money) but all of the other hotels do it too - it' a Tallinn thing which, in fairness, does make visiting the town a better experience. The Metropol Hotel is a good option for a 1-2 day stay , not longer.

The location is very good, and everything in walking distance. The room was clean but a bit small, the pillows could be more comfortable and I would expect a wardrobe in a 4-star hotel, the bathroom was a bit poor and rundown. Breakfast was ok, no better or worse than other similar budget hotels. Overall hotel was good for a 2-night stay, but I wouldn't rate it as a 4-star.

okay for short term business trip.