UNO HOTEL

Very clean and “pods were comfortable and much, much  larger than many I’ve stayed in, the breakout area was well used, with free tea , coffee, iced water, and ice creams in the freezer. Onsen comes recommended. Really easy to walk to the port for an early ferry .

Absolutely loved it. Staff, breakfast, everything! Perfect location for exploring out from.

Very nice option for anyone traveling to Naoshima. Right next to the pier and Uno station. It's especially great if you get more budget rooms, as you still get all the amenities while not breaking the bank. They have partner onsen right next to the hotel, in like 100 meters walking distance, inclusive in your stay, which is very nice, though it was a bit overcrowded due to the holidays. The set breakfast is also worth it and is great. May be having a decent coffee/cappuccino option would be improvement, though.

During my recent stay at this hotel, I had a mixed experience that travelers should be aware of. Firstly, the breakfast was outstanding. The variety was great, making for a delightful start to each day. However, my stay was marred by an issue with the advertised 24-hour help desk. At check-in, I was assured that assistance would be available at any time. Unfortunately, when I needed help late at night, no staff could be reached. This lack of support was frustrating and left me without the assistance I required. Overall, while the breakfast here is a definite highlight, the reliability of their 24-hour help desk needs improvement. Future guests should be aware of this potential shortfall when planning their stay.

near JR station, new hotel with modern design.

I had an issue with my email which it meant the hotel was double booked by myself (I.e. booked 2 nights in 2 different rooms for one person). The moment this was highlighted to me and we agreed it was a genuine issue, the team manager agreed that they would wave the cancelation fees waived. To only find out when I left that they told trip.com not to do it, therefore they have charged me for 4 nights when I stayed two!! They are greedy people and it seems they are also liars which is a shame. Furthermore, the cabins have a very loud ventilation / AC system that does not let you sleep. It took me a long time to fall sleep and woke me up multiple times - its so loud the ear plugs aren't any good. Very bad nights of sleep there.