Holiday Resort & Spa Guam

The location of this hotel is very good but sad to say the hotel is not run professionally. I was shocked when I waited and waited for hot water to shower but NO hot water! I will not choose this hotel again!

It was good

Times are hard in Guam these days. Lots of hotel rooms and almost no tourists. Holiday Resort is one of the least expensive hotels but you get what you pay for including a huge place that has seen better days. The place is not well maintained and that was frustrating. The ocean view is VERY nice but I had to ask for towels on two of the three nights we were there. The staff is VERY friendly and competent but the boiler is broken and so there is only lukewarm water in the bathroom. The thing that bothered me the most was that the list of amenities has not been updated. There is no more breakfast buffet and forget coffee in the room. The elevators did work. When I called the front desk because my walls were shaking to the unbelievably loud music coming from the next room, Security came up immediately and told them to turn it down. I wish this hotel the very best since the service was good and the workers were trying their best but I will skip this hotel the next time I'm in Guam which will be in a few more weeks.

Excellent value for the $$, close to beach, kind and accommodating staff…

All was good and we will be back.

The blankets are nonexistent. I repeat the blankets are nonexistent. You need to literally buy a blanket at Ross because the blankets are literal sheets or some crumpled up back blanket stuffed in the corner of the closet. The airconditioning is so cold that you may catch a cold without a blanket. I am a person that believes in “if you don’t have anything nice to say, don’t say anything” but omg the housekeeping is just close to nothing. Only takes out the trash and that’s basically it. Still left a tip everyday but still a bare minimum of at least sweeping the floor would be nice. But the location and price was chefs kiss so just bring or buy a blanket.