Fredj Hotel recensioner

Positives…the hotel is in a great position, close to city centre and old town. The reception area and main area of hotel was beautiful and well maintained. The man on reception on afternoon/evenings was very helpful and kind. All other staff rude, unhelpful and hard to find. My room… don’t know where to start. Balancing door did not lock. We reported to reception but no one ever came to fix it. I found it unnerving to sleep with it unlocked. Our bathroom door was stuck wide open (looked like due to swelling from the shower leaking) so had no privacy which isn’t great when sharing A room. No phone, WiFi terrible and mini bar was empty. Pool area was full of children mucking about but no adults supervision so we couldn’t go in pool. When we did venture in the next day it was dirty and full of clumps of hair. Don’t think about trying to get a drink here. Painfully slow and bad service from All except a lovely lady who appeared around tea time on our first night. Breakfast was okay but food stale and cold. Staff in breakfast rude and lazy. We were told we would have to pay extra to have water to drink with our breakfast.