Aston Karimun City Hotel

Aston Karimun City Hotel recensioner

Aston Karimun City Hotel

Jl. Pertambangan, Tj. Balai Karimun, Kec. Karimun, Tanjung Balai Karimun, Karimun Regency, Riau Islands, 29661, IndonesiaVisa hotellinformation
Aston Karimun City Hotel
Aston Karimun City HotelAston Karimun City HotelAston Karimun City Hotel
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Gästrecensioner

3.9/5
Bra
49 recension
Verifierade recensioner
Läge och interiör3.9
Bekvämligheter3.7
Service4.0
Renlighet4.0
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Alla recensioner(49)
Positiva recensioner(43)
Recensioner med foton/video(18)
Utmärkt vistelse!(8)
Utmärkta rum(7)
Vänlig personal(5)
Bekvämligheterna var genomsnittliga(3)
Negativa recensioner(6)
Gästanvändare
Deluxerum
Bodde på nov. 2024
Affärsresenärer
1 recension
2.2/5
Publicerades 25 nov. 2024
Lacking of better amenities A The toilet looks mouldy
Översätt
Svar från boendet: Dear Valueable guest, Thank you for bringing these concerns to our attention. I sincerely apologize for the shortcomings you experienced during your stay.Amenities:We regret that the amenities did not meet your expectations. Your feedback is valuable, and we’ll review our offerings to ensure they meet the high standards we aim for.Toilet Condition:The presence of mold in the toilet is unacceptable. I’ve directed our housekeeping and maintenance teams to address this issue immediately and conduct thorough inspections across all rooms.We are committed to improving and hope to have the opportunity to provide you with a better experience in the future.Best regards,ASTON Karimun Hotel Management
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Sam Maung
Deluxerum
Bodde på jan. 2025
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 31 jan. 2025
Nothing to say
Översätt
Anonym användare
Svit(aston)
Bodde på okt. 2024
Affärsresenärer
31 recension
3.2/5
Publicerades 30 okt. 2024
The islands only KFC, a supermarket across the hotel and some seafood restaurants. Will need to travel by car for better more options. The breakfast is better than maxi. Pool nothing much to rave out. Inside the room there is smart TV which maxi doesn't have. Rooms are more spacious and there are sofa in the the suites. The difference between suite and deluxe Premier is the smart TV, sofa and the bath tub.
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Gästanvändare
Deluxerum
Bodde på aug. 2024
Ensamresenärer
11 recension
3.0/5
Publicerades 2 nov. 2024
Doesn't live up to a 4 star hotel. Gym totally run down with wooden parapet peeled posing a risk to user. Reception services not up to par disappointed.
Översätt
Gästanvändare
Deluxerum Premier
Bodde på dec. 2023
Par
1 recension
4.0/5
Mycket bra
Publicerades 1 jan. 2024
Friendly and helpful staff. We had a room facing the supermarket and food court. We could also see the sea views from our room. Breakfast was simple basic local food. Although the Hotel is about 8 to 10 mins drive from the harbour, it has few good local eateries around. The Hotel was undergoing some renovations when we were there. It's definitely a good move by the Hotel to upgrade their existing rooms conditions. The only thing that was bad about the Hotel is their sound proofing! It really needs to be given an immediate attention to rectify this issue. The Hotel has a Discotheque on the 3rd floor and although we were on the 6th floor, we could still hear the music till late at night! Overall, yes I would come back to stay at this hotel nexr few years.
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Översätt
Shaikh Mohamed
Deluxerum
Bodde på jan. 2025
Res med vänner
5 recension
3.7/5
Publicerades 31 jan. 2025
Nice hotel but breakfast need to be improve
Översätt
Vin Hunter
Deluxerum
Bodde på dec. 2023
Ensamresenärer
14 recension
5.0/5
Enastående
Publicerades 3 jan. 2024
Nice and spacious room. Breakfast was ok.
Översätt
老刘看世界
Deluxerum
Bodde på sep. 2024
Par
9 recension
4.7/5
Otroligt
Publicerades 17 sep. 2024
Good breakfast 👍Value for money
Översätt
Ramdan
Deluxerum Premier
Bodde på okt. 2023
Par
10 recension
2.7/5
Publicerades 25 okt. 2023
Aircon was faulty even call the maintenance to fix it and nothing happen In room dining food was terrible.Food came in cold.
Översätt
Svar från boendet: Dear Mr. Ramdan,I'm truly sorry to hear about the issues you encountered during your stay at our hotel. It's clear that we fell short of providing you with a satisfactory experience, and for that, I apologize.I understand the frustration you experienced with the faulty air conditioning and the lack of a prompt response from our maintenance team. We will address this matter urgently to ensure such issues are resolved promptly in the future.I'm also sorry to hear that the in-room dining food quality was not up to par and that it arrived cold. This is not the level of service we aim to provide, and I'll work with our food and beverage team to improve the quality and delivery of in-room dining orders.Your feedback is valuable, and we appreciate your patience and understanding. We hope you'll consider giving us another opportunity to provide you with a much better experience in the future. If there's anything else you'd like to share or if you have any specific requests, please feel free to let us know. Thank you for bringing these issues to our attention.
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Anonym användare
Deluxerum
Bodde på apr. 2023
Familj
9 recension
4.5/5
Utmärkt
Publicerades 24 apr. 2023
We have wonderful stay but unfortunately the aircon is not working well. We love the room service and the staff are very friendly and helpful. Only setback is the air conditioning system. Need to improve the housekeeping staff, especially cleaning toilet area. Overall is one of the Best Hotel in Tanjung Balai Karimun.
Översätt
Gästanvändare
Deluxerum
Bodde på dec. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 5 mars 2025
All is the best....
Översätt
Gästanvändare
Deluxerum
Bodde på jan. 2024
Par
4 recension
3.5/5
Publicerades 9 jan. 2024
Everything OK but only old hotel.need do new item and change
Översätt
Eileensim
Deluxerum
Bodde på juni 2024
Par
18 recension
4.0/5
Mycket bra
Publicerades 24 juni 2024
Long time never stay here
Översätt
Bk64
Bodde på dec. 2022
Par
55 recension
3.7/5
Publicerades 14 dec. 2022
Big room, value for money with a good breakfast. But the room really needs a refurbishment.
Översätt
ILAMURUGAN
Deluxerum
Bodde på juli 2023
Res med vänner
1 recension
3.7/5
Publicerades 24 juli 2023
Nice hotel and good service ,good environment nearby supermarket and food court ,
Översätt
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