Aston Tanjung Pinang Hotel & Conference Center

Aston Tanjung Pinang Hotel & Conference Center recensioner

Aston Tanjung Pinang Hotel & Conference Center

WG89+389, Jl. Adi Sucipto No.KM. 11, Batu IX, Kec. Tanjungpinang Tim., Kota, East Tanjungpinang, Bintan, Riau Islands, 29125, IndonesiaVisa hotellinformation
Aston Tanjung Pinang Hotel & Conference Center
Aston Tanjung Pinang Hotel & Conference CenterAston Tanjung Pinang Hotel & Conference CenterAston Tanjung Pinang Hotel & Conference Center
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Gästrecensioner

8.3/10
Mycket bra
66 recension
Verifierade recensioner
Läge och interiör8.2
Bekvämligheter8.1
Service8.1
Renlighet8.7
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Alla recensioner(66)
Positiva recensioner(63)
Recensioner med foton/video(19)
Utmärkt vistelse!(19)
Vänlig personal(18)
Utsökt frukost(11)
Utmärkt läge(4)
Negativa recensioner(3)
Norhayati Binte
Premier-rum
Bodde på nov. 2024
Par
1 recension
7.5/10
Publicerades 20 dec. 2024
Overall our stay is good. Food was ok. Cleanliness in room need improvement.. Carpet was sandy & dusty. Toilet bidet area was leaking. Towels are worn out & looks “old”. We stayed in room 228, Premier Room.
Översätt
Svar från boendet: Dear Valued Guest, Greetings,Thank you for you effort to share your experience staying with us. We truly appreciate your feedback and we are progressing our improvement with our facilities including our carpet. We hope for your return soon.Best regard ASTON Tanjungpinang
Ph Lam
Studio
Bodde på feb. 2025
Affärsresenärer
3 recension
9.0/10
Utmärkt
Publicerades 24 mars 2025
Friendly Staff, clean room
Översätt
Svar från boendet: Dear Mr./Ms. Ph Lam,Greetings from Aston Tanjungpinang Hotel & Conference Center!First of all, we would like to sincerely thank you for taking the time to write us a review. We truly appreciate your feedback.We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again soon and providing you with even better services and facilities.Best regards,Hotel Management
Haikal Halimi
Superior-rum
Bodde på dec. 2024
Ensamresenärer
3 recension
8.0/10
Mycket bra
Publicerades 11 feb. 2025
The place was convenient and quite
Översätt
Svar från boendet: Dear Mr Halimi,Greetings Thank you for sharing your feedback of your experience in ASTON Tanjungpinang Hotel and Conference Center.We are looking forward to welcoming you again Warm regards,ASTON Tanjungpinang Hotel and Conference Center
Oct 12 to 13 Guest
Superior-rum
Bodde på sep. 2024
Ensamresenärer
1 recension
6.0/10
Publicerades 5 nov. 2024
Arranged for ferry terminal pick up and drop off and the drivers are both courteous and accommodating (though more than twice the price compared to transpo by grab). First room, the aircon not working,i called more than 2-3times to check but nobody come, i even got massage room service for 2hours still nobody come..imagine how hot it is in the room.. after few more hours the maintenance came and say that the aircon got problem just then they decided to transfer me to the other room at the opposite wing. Got plans to celebrate my birthday on that day but just preferred to stay at the room and ordered dinner. The food are ok. The condiments in the room looks messy and the door hinges are broken. Most of the staff i encounter can’t communicate much in english so needs to improve on that part. The overnight stay was not that great but just ok.
Översätt
Svar från boendet: Dear GuestGreetings from ASTON Hotel Tanjungpinang,Thank you for spending your time to share your experience in ASTON tanjung pinang. We do apologize for the issues happened during your stay, we are taking the issue seriously for our improvement. We are hoping for your return and enjoy the better serviceBest regardASTON Tanjung pinang
Cindykur
Studio
Bodde på mars 2025
Familj
6 recension
9.5/10
Otroligt
Publicerades 13 apr. 2025
Aston Tanjung Pinang hotel is nearby Airport RHF TanjungPinang, only 5 minutes by car. Breakfast is good, with view swimming pool. Cons : No free airport transfer from hotel, airport transfer from hotel is IDR 80.000 is too expensive.🥲
Översätt
Svar från boendet: Dear Mr/s CindykurThank you for taking the time to share your experience at Aston Tanjung Pinang Hotel. We’re delighted to hear that you enjoyed our breakfast and the view of the swimming pool, as well as our convenient location near RHF Airport.We truly appreciate your feedback regarding the airport transfer. We understand your concern and will take it into consideration as we continuously strive to improve our services and provide the best value for our guests.We hope to have the pleasure of welcoming you back in the future for an even better stay.Warm regards,Management – Aston Tanjung Pinang Hotel
RA
Studio
Bodde på feb. 2025
Familj
20 recension
5.0/10
Publicerades 1 apr. 2025
The standard of Aston has dropped tremendously. We have been staying in Aston every-time we visited Tanjung Pinang. This year we find that their service and standards have dropped. Will not be staying there again.
Översätt
Svar från boendet: Dear Mr RAGreetings From Aston Tanjungpinang Hotel & Conference CenterThank you for sharing your feedback with us. We sincerely apologize that your recent stay did not meet your expectations. At Aston, we strive to provide the best service and experience for our guests, and we are truly sorry to hear that we fell short this time.Please rest assured that we take your concerns seriously and will review them with our team to ensure improvements are made. Your feedback is invaluable in helping us enhance our standards and service quality.We hope to have the opportunity to welcome you back in the future and provide you with the excellent experience that you rightfully expect from us.Best regards, Mannagement
Pilako
Superior-rum
Bodde på jan. 2025
Affärsresenärer
3 recension
9.0/10
Utmärkt
Publicerades 2 feb. 2025
Very gooood
Översätt
Svar från boendet: Dear User Pilako,Greetings,Thank you for spending your time to give us your feedback, we truly appreciate your comment and hope to welcoming you again soonWarm regardsASTON Tanjungpinang Hotel and Conference Center
Febrianto Zenny
Studio
Bodde på jan. 2025
Affärsresenärer
14 recension
7.0/10
Publicerades 26 feb. 2025
One outbof two options if iam staying in Tanjung Pinang, it location is the best if we want to be near airport, erverything else is just ok
Översätt
Svar från boendet: Dear Mr Febrianto, Greetings Thank you for sharing your feedback of your experience in ASTON Tanjungpinang Hotel and Conference Center. We are looking forward to welcoming you again Warm regards, ASTON Tanjungpinang Hotel and Conference Center
TRIPPINGWITHDIAMONDS
Superior-rum
Bodde på juli 2024
Familj
43 recension
10.0/10
Enastående
Publicerades 6 sep. 2024
Always a good experience here and the breakfast was nice the staffs friendly and the place very accommodating. welcoming vibe per usual.
Översätt
Svar från boendet: Dear Tripping with Diamonds,Warm Greeting from sunny ASTON Tanjung PinangWe are happy to have you stay with us again and received a very good comment from you. Thank you for spending your time with us and share your experience with us. We are happy to serve you again and really expecting you to return. We are thrilled to welcoming you again and again With Best RegardsASTON Tanjung Pinang
Gästanvändare
Superior-rum
Bodde på nov. 2024
Affärsresenärer
2 recension
9.5/10
Otroligt
Publicerades 16 dec. 2024
One of the best hotels in Tj pinang even though it is an old hotel, it is well kept.
Översätt
Svar från boendet: Dear Valued Guest,GreetingsThank you for you effort to give us a good review with our service and product.We are expecting for your returnBest regardASTON Tanjungpinang
Sumarto
Superior-rum
Bodde på feb. 2024
Familj
5 recension
8.0/10
Mycket bra
Publicerades 25 apr. 2024
Overall nice stay. Breakfast is good. Free entry to Trans Studio theme park next to the hotel. Staff is very friendly.
Översätt
Svar från boendet: Dear 高级房,Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us and that you found our breakfast and staff to your liking. We're also glad you were able to take advantage of the free entry to Trans Studio theme park nearby. We hope to welcome you back again soon!Best Regards,ASTON Tanjungpinang
Ben Nicasius
Juniorsvit
Bodde på juli 2024
Ensamresenärer
7 recension
7.5/10
Publicerades 15 aug. 2024
The hotel was OK. Junior suite was spacious enough. Breakfast was great. It's pretty far from the TP terminal. It's expensive.
Översätt
Svar från boendet: Dear Mr. Nicasius,Greetings,Thank you for your feedback. We appreciate your positive comments on our Suite and Breakfast. However, We are truly concern about the location and the rate issue. We have available Transportation service and you may reserve in advance to make it more convenient to stay with us, and we do have available Concierge to advise any option to suggest you the best way to reach us. We hope we can discuss for your future stay with us again with better experiencewith warm regardASTON Tanjung Pinang
Gästanvändare
Deluxerum
Bodde på nov. 2023
Familj
4 recension
8.0/10
Mycket bra
Publicerades 2 jan. 2024
Food has alot of options, the servive was great, vry kind and helpful always greets us in the morning, they also upgraded my room to a family room, hope to stay here again
Översätt
Svar från boendet: Dear Guest,Thank you for sharing your wonderful experience! It's fantastic that you enjoyed the diverse food options and experienced excellent service. The warm morning greetings and the room upgrade surely made your stay memorable. We'd be thrilled to have you stay with us again in the future!Best Regards,ASTON Tanjungpinang
creativesystem
Studio
Bodde på sep. 2023
Affärsresenärer
12 recension
8.5/10
Mycket bra
Publicerades 24 nov. 2023
Cozy place to relax, staycation here is nice. Breakfast is good, plenty of choice of indonesian food style.
Översätt
Svar från boendet: Dear creativesystem,Thank you for choosing ASTON Tanjungpinang Hotel & Conference Center.I'm thrilled you found our place cozy for a relaxing staycation! It's wonderful to hear that you enjoyed our breakfast selection, especially the variety of Indonesian food. Your feedback means a lot, and we're delighted to have provided a great experience. We hope to welcome you back soon for another enjoyable stay!Best Regards,ASTON Tanjungpinang
Hilaria
Studio
Bodde på jan. 2024
Bokat för andra
3 recension
8.0/10
Mycket bra
Publicerades 2 apr. 2024
Booked the hotel for my mother in law. Adn she love staying in this hotel. Glad that my mother in law happy with this hotel. Thanks Aston
Översätt
Svar från boendet: Dear Mrs. Hilaria , Your kind words mean a lot to us! We're delighted to hear that your mother-in-law had a wonderful stay at Aston. Making our guests feel happy and comfortable is what we strive for, and we're thrilled to have achieved that for her. Thank you for trusting us with her accommodation, and we hope to have the pleasure of welcoming her back for another enjoyable stay soon. If there's anything we can do to enhance her experience further, please feel free to let us know. We're here to ensure her next stay is just as memorable!Sincerely,ASTON Tanjungpinang