Monarch Skyline Hotel recensioner

There was 24hours convenient store in front of the hotel. The cabin was tidy and clean. Multi-national people was visit the hotel. The three elevators were fast. Breakfast was available at third floor from 0600 local time. One bottle of beer or soft drink was provided at the first day.

The service of this hotel is really terrible. We arrived at the hotel around 3 p.m. to check in. The receptionist promised to arrange a room on a high floor for us. However, after waiting for almost half an hour, we were told that the room hadn't been cleaned yet and we had to wait a little longer. After a while, we were informed that the room on the high floor had been arranged for us. But soon after, the after-sales staff told us that there was a malfunction in the room, and they could only arrange a room on a lower floor. I personally prefer rooms on high floors, and the room they arranged this time was seven floors lower than the high-floor room which was initially promised. I expressed that I still wanted a room on a high floor. The staff said they would rearrange it and asked us to go out and take a stroll for a while, saying that they could arrange it for us at around 4 o'clock. So we went out. We came back to the hotel at around 4:30 p.m., but the hotel actually said that the room still hadn't been arranged. The receptionist originally said that they would call to find out the situation for us. After all, they had promised that they could arrange the room for us at 4 o'clock. We had been out for an hour and it still hadn't been sorted out, so they definitely had to arrange it quickly. But when the receptionist saw foreign guests, they left us aside and served the foreign guests first instead of following up on our situation. I noticed that when foreign guests came to check in before, they could be quickly arranged with a room, while we were constantly being shuffled around and delayed. This hotel gave us the feeling that they clearly treated us differently and showed a sense of being overly deferential to foreigners, which is really infuriating.

A really lovely stay, just a bit far from the train but got a mall next to the hotel, need to take the Uber to get there. Everything else was perfect!

They had good customer service. The place was clean and near the airport. Overall I had a good experience.

Nice welcome drinks offer from the hotel, nice gym and easily accessible to food beside the surrounding

Close to airport and near shopping mall , good for business trip in Taoyuan

It was a good clean business hotel. Breakfast could be a little better.

Left something behind in the room and sent two emails to enquire but gotten no reply till today. Though it was not something expensive, it would have been greatly appreciated if someone would bother to reply.

非常不錯的一個酒店，地理位置十分便利，隔壁就是台購百貨商場，早餐的品種很多，水果非常好吃，而且酒店前台的服務態度也非常好。

ห้องพักกว้างขวาง สถานที่พักสะดวกสบายติดกับ7-11 และห้างสะดวกในการหาของกิน และไม่ไกลจากสนามบิน

飯店交通位置優，下樓就有機場巴士到達桃園機場，旁邊台茂商場，好逛好吃，已經第二次入住了

房間冷氣很強，調溫度也沒用⋯看到介紹有泳池，本想帶小孩去玩水，但現場貼了一張說明設施維修中⋯感覺應該是很久沒開放了，官網看起來也只介紹健身房

市區地理位置佳 對面就有便利商店 房間寬敞，加上早餐多元豐富 離交流道也很近！ 很適合要搭飛機的旅客與家庭出遊

酒店超級好，環境很乾淨，也很安靜，沒有吸煙的味道。工作人員也非常熱心會幫忙。如果下次再來台灣，一定會再次訂這間酒店。