Sleepy Hollow Hotel & Conference Center

第一天就等到了5點多才有房間入住。整個酒店佔地面積很大，大堂很敞亮。 服務真的不好説，打掃房間的服務人員好像不太懂英文。衹有第一天入住的時候有咖啡，而且3個人入住，價格也比兩個人貴，但是衹給兩份咖啡。打掃完房間，也不給咖啡，必須去前台要，住了6天，去前台要了3次咖啡😰。 沒有熱水壺，也沒有茶。 酒店周圍有一個小商圈，商圈裡有一個小超市，還有一個葯店，咖啡午餐店。 門口有一棵玉蘭樹非常漂亮 ！

Room was clean but outdated. Great linens. No AC in hallways. Not enough front desk staff for number of rooms. Convenient location.

When I reached It was ok. I had to show front desk that I already paid for the room I booked. I booked a king room and got a double suite not sure if there’s a price difference. There was no elevator and we were on the 2nd floor. The sheets were dirty with stains, the towels had stains on them and the bed was small for my husband and I. The pool was open for hours that made so sense. We had family to visit and the pool would be open from 7-12, 12-4 that’s was very inconvenient for us so we never got to use it. There were other things but we just make do for the weekend. Definitely will not go back

Upon arrival, I was placed in a room that had a severe ant problem, a broken phone, and a bathtub that did not drain properly. I was moved to another room, but unfortunately, the issues persisted. There were still ants present, and once again, the phone in the room was not functioning. Had I not already paid in advance, I would have checked out immediately. This experience has been extremely disappointing and well below the standard I expect from any hotel. I most say Gregory at the front desk, was professional and pleasant, and he was as accommodating as he could. I expressed all of this to the front desk and that Saturday they didn’t clean my room.

I had dinner at the restaurant and the foods were excellent! However, just a bit pricey $65 for the ribeye steak, well over priced. However, my partner and I came for peace and quiet and the fire alarms went off 3 times in the building which gave us massive headaches, however this was for safety if there were a fire. However, No one came to us or called us to make sure we were ok and while we were outside no one made any announcements of what was happening or to give us directions on where to go and when it was safe to go back in our rooms. Later on we Found out at the front desk that it was a boiler issue, however the hotel should make better arrangements for emergency issues for the future. Other than that the hotel is very nice and rooms were comfortable.

Great hotel Had a great experience, great staff But the only situation is the beds Very soft very bad for the back