Sleepy Hollow Hotel & Conference Center

第一天就等到了5點多才有房間入住。整個酒店佔地面積很大，大堂很敞亮。 服務真的不好説，打掃房間的服務人員好像不太懂英文。衹有第一天入住的時候有咖啡，而且3個人入住，價格也比兩個人貴，但是衹給兩份咖啡。打掃完房間，也不給咖啡，必須去前台要，住了6天，去前台要了3次咖啡😰。 沒有熱水壺，也沒有茶。 酒店周圍有一個小商圈，商圈裡有一個小超市，還有一個葯店，咖啡午餐店。 門口有一棵玉蘭樹非常漂亮 ！

I hope they improve. The property had an event and the people who attended the event were very rude. The facilities had so many issues and every time I’ve stayed there there is an issue. I didn’t get a passcode for WiFi. Their elevators and vending machines were also broken. I was on the second floor. With all these issues they still don’t offer any discounts which is insane. It was a pretty poor experience.

Entrance to this property is grand, but unfortunately that's where it ends. The room was old & outdated. Bed supports were squeaky. Phone didn't work. Pulled back bedding & stains, what looked like blood, were on the bottom sheet. Switched rooms. New room's air conditioning didn't work properly so it was stifling. It was raining heavily & in the morning, there was a puddle in the room. Housekeeping attempted to enter our room without knocking, luckily I had the security flap lock engaged. Brought issues up to staff at checkout & was offered free breakfast. Took the offer & was once again disappointed. Very limited continental breakfast, old, stale bagels & instant coffee! Nescafé! Who serves Nescafé?! As the only option?! Would definitely NOT recommend this place to ANYone! Worst 184$ I've ever spent.

The staff were very responsive, friendly, and accessible. Plan to have a car at all times while visiting or make use of ride share - the hotel is located away from nearby restaurants and services. Call ahead to inquire about access to the bar and restaurants on site. We were planning to take advantage of those hotel services but there was a private event happening so we had no access to use hotel restaurants/bars, etc.

Restaurant was closed and your exoected to look up the Restaurant yourself to make aure its open. The carpeta were gross.. the toilet didnt flush when i got there. The receotion manager was very dismissive. Ill never go back.

Nice hotel good location Stayed one night during a trip to New York. Good location. Friendly staff. Clean and modern hotel. Would stay here again. Front desk staff gave me great suggestions walking along the river.