Red Roof Inn Detroit Metro Airport - Taylor

GOOD LOCATION

Awesome place great staff! Manager top notch

I went to get a free kind and a clear head and found it there.. The staff was great. Just wish the kept fresh coffee!!

Average place

離機場非常近，價格不錯，位置也不錯，衞生也不錯

I paid 4 a upgrade because I wanted A coffee maker in my room arrived no coffee maker called the desk twice , went to dinner came back around 9 pm still no coffee maker I was told the person responsible for that went home and we can't help you , then I found out the TV didn't work called the desk again sorry we can't help you eas all they said , I will never stay here again !

This place was awful. The door handle was broken, but when we could get into the room, it was like a trap house. The carpet looked like pieces of carpet ripped from a larger piece of carpet and used as mats. It was dingy and so sketchy. Definitely a feeling of “are we going to get robbed/get roaches or bed bugs? The entire place smelled like urine. We didnt even bring our bags in the room. We were supposed to stay 3 nights and didnt even stay 10 minutes. Ive stayed at many motel/hotels both in North America and internationally and I can whole heartedly say even compared to 3rd world country hotels, this place is the WORST. DO NOT RECOMMEND

Good service. Able to help me out. Affordable, safe and clean. It's not the W, but it DEFINITELY ain't a roach motel either. 5 stars. You are also close to good restaurants, Home Depot (don't ask lol) and grocery stores. That is all for now thanks

I made reservations for this location more than a month ago. I get guaranteed late arrival. Show up, and there are people outside fighting, yelling, and crying. We waited a while to get checked in. Finally get checked in, but there are no room cards, so the front desk person walks us to our room to let us in. Go to the room, and the room was not serviced. The room smelled heavily of cigarettes, the a/c unit was making a loud noice and it was hot in the room. The drawers in the chest of drawers were broken, and falling out of the chest of drawers. The bath room was filthy. The woman helping us was pleasant, but we decided to book a room at another red roof location 12 minutes away as there were no other available rooms. While trying to book a room at the other hotel, the police show up to deal with two different people that independently called the police. One had been walking in circles around the hotel yelling and cussing. The other person had been walking around the hotel. The night manager came in and we waited another 30 minutes to get a refund to leave the property. The night manager refused to give a refund for the first night, despite the extenuating circumstances. I asked him his name, and for his last name which he would not give.I asked for his card, which he refused to give.m, and at that point threatened to call the police on me and my mom. He asked me to leave, so my mom continued on, and I left to avoid a scene, despite trying to be civil. My mom was trying to verify that he was going to release our funds, as we were planning to stay there 5 days. He said he could not do that, and if she continued to be difficult he would call the police. That being said, we left the property, potentially without a refund, in order to stay somewhere safer, and with reasonable rooms. Do not waste your time, money, and effort on this location.