Taychreggan, Signature Collection by Eight Continents

New owners trying hard but have a long way to go. Hotel needs significant investment, especially the ambiance, the quality of the food and the interior renovation. We ate in the restaurant the first night but were disappointed so found local alternatives for the remainder of our stay. Sadly they have lost that ‘Scottish ‘ feel and without the view you could be having a break anywhere. The philosophy of the hotel group is focussed on the guest, however, we didn’t feel that way. Our overall experience lacked emotional warmth and we felt that the preference was for group rather than individual bookings. Disappointed as this was not our first visit and not what we were expecting.

A hotel full of character with very pleasant, well furnished public rooms and tastefully furnished bedrooms. Location on banks of Loch Awe was stunning with breathtaking views and tranquil setting. Food was very good but service was slow. A lovely walk from the hotel to a viewpoint, which was amazing.

It's a hotel well off the beaten track with absolutely magnificent views. That's really about as positive as I can be. On arriving it seemed that there was only one member of staff working. A young girl with an English accent who was very professional and helpful. However, when she was dealing with other guests, we had to wait around. I felt for her as she was juggling balls whilst it seemed management were hosting guests in the restaurant. The room? Tired, old. One window with a broken, damp window frame, the other painted shut with a cracked window. In the bathroom we had a window at ground level beside the bath. Where "voyeurs" could maybe indulge in watching folk on the toilet or in the bath. For a hotel in such a beautiful location, we felt we could not open the windows. Which is a real shame when the air is as fresh as it can be. Food? Limited menu with nothing really taking our fancy. It was decent enough but only a 6/10 at best. Our bed. The foot of the bed was higher than the head of the bed. Resulting in me waking up at 3am with pain in my calves. My wife woke up with a sore head. Honestly. It was unreal. Breakfast. Was good. Although to be told "no sausages" on a Scottish breakfast only for a veggie "sausage" to be added was a bit confusing. They shouldn't have bothered. The staff are great. Trying their hardest, but the hotel could be so, so, so much better. It's in need of a "makeover" and maybe an experienced hotelier to take the reigns and get a grip of it. The value for money is not there. It's overpriced. Way over priced. I wish them well. They've a lot of work to do.

First visit since new owners took over and although clean and comfortable I felt the hotel had lost some of its magical ambiance and had more of a corporate atmosphere. This probably works in their other hotels but not in an historic Scottish lodging in such a beautiful remote location

This is a beautiful hotel overlooking the loch , it’s out of the way and very private. The food is fantastic, small menu but something for every taste.

Wow!! What a wonderful place to spend a weekend away from it all. Everything was perfect except that we only stayed for the weekend. We shall return very soon.