Fincastle Motor Inn

Fincastle Motor Inn recensioner

Fincastle Motor Inn

1690 Fincastle Turnpike, Tazewell, Virginia, 24651Visa hotellinformation
Fincastle Motor Inn
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Gästrecensioner

7.5/10
29 recension
Verifierade recensioner
Läge och interiör7.5
Bekvämligheter7.5
Service7.5
Renlighet7.5
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Positiva recensioner(1)
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Gästanvändare
Bodde på dec. 2022
Ensamresenärer
4.0/10
Publicerades 31 jan. 2023
Not clean, worn and stained linens, worn and stained towels. I had difficulty getting the shower to work. No restaurants close by. The closest convenient type store was nearly half mile away. How this place ever recieved a 3.5 rating is beyond me. The staff were all really nice and pleasant to deal with. Tazwell has limited accommodations available as the only other hotel in town didn't appear any better.
Översätt
Svar från boendet: Thank you for the review. We are sorry to hear about your experience. We try everything we can to wash and clean the linens and towels thoroughly, and replace them with new ones every few months. Sometimes the stains are hard to remove, in which case, it does not make too much sense to discard the entire linen for example, however, if it is significant enough, we replace such items. However, sometimes a couple of these may make it through our laundry, for which we do apologize. Regarding the rating, it is based on the customers that have rated us here and is beyond ourselves as well. Finally, we are glad to know that you found the staff to be nice to deal with. Thank you for choosing Fincastle Motor Inn for your stay.
Gästanvändare
Bodde på dec. 2022
Annat
6.0/10
Publicerades 31 jan. 2023
I had no problems with my online reservation. I see many negative reviews here, but for me the Lodging was functional - the bed was comfortable enough for me to sleep well, the AC and TV worked fine, and the cleanliness was okay. There were no burns or smells in my room. I realized after checking out that I had left something in the room, and when I called, they had it waiting for me at the front desk. If I have a complaint, it's that the toilet is so close to the wall that it was awkward to use.
Översätt
Svar från boendet: Thank you for the review. We are glad to learn that you had no problems with the reservation. Thank you for mentioning that the bed, AC, and TV worked fine for you. Regarding any items left or forgotten by our guests, we usually keep the items in the office until the owner comes back to claim it, just like you mentioned. We are sorry about the toilet being close to the wall; that is something we will keep in mind for future renovations. And finally, sorry for the late response, but thank you again for the great review. We hope you enjoyed your stay.