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Verifierade recensioner
Läge och interiör8.8
Bekvämligheter8.7
Service8.8
Renlighet9.1
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Negativa recensioner(5)
Anonym användare
King Size Säng Rum-Anpassat för Personer med Funktionsnedsättning
Bodde på mars 2025
Ensamresenär
4 recension
10/10
Enastående
Publicerades 19 apr. 2025
Everything was wonderful. The room is so comfy with a nice river view. Meanwhile, the staff is so helpful and friendly, especially the front desk Nini. 😊
Översätt
Svar från boendet: Dear Guest, Thank you so much for your kind words! We’re delighted to hear you had a wonderful stay and enjoyed the comfort of your room along with the beautiful river view.A special thank you for recognizing Nini at the front desk — she’ll be so happy to know she made a positive impact on your experience.We truly appreciate your feedback and hope to welcome you back again soon! 😊Warm regards,Karoly LakatosGeneral Manager
Gästanvändare
Rum i queensize
Bodde på feb. 2025
Par
2 recension
10/10
Enastående
Publicerades 26 apr. 2025
Very godd hotel
Översätt
Gästanvändare
King Size Säng Rum-Anpassat för Personer med Funktionsnedsättning
Bodde på jan. 2025
Par
8 recension
10/10
Enastående
Publicerades 6 mars 2025
When we arrived at the hotel, the manager welcomed us including the receptionist (Lasha). He was an amazing person who helped my stay very comfortable. He helped my order food and made sure everything was very comfortable. This goes the same for hotel manager Mariam. She offered us a room change to a higher level with amazing views when requested. She made sure our stay was very comfortable and ensured everything to our likings. Our trip was short however the amazing hotel made it worth every penny.
Översätt
Svar från boendet: Dear Guest,Thank you so much for your wonderful feedback! We’re truly happy to hear that your stay was made memorable by the warm hospitality of our team.A big thank you for recognizing both Lasha and Mariam — they’ll be thrilled to know they contributed to your comfort and went the extra mile to make your visit special. It means a lot to us when guests feel genuinely looked after.Although your trip was short, we’re so glad to know it was worth every penny — and we hope to welcome you back for a longer stay next time!Warm regards,Karoly LakatosGeneral Manager
Tawfiq Fazilat
Rum King med bäddsoffa
Bodde på jan. 2025
Familj
5 recension
10/10
Enastående
Publicerades 4 feb. 2025
The house facilities are very new, the service staff is warm and friendly, the transportation is very convenient, and the hotel breakfast is also very good. Whether you take a taxi or walk, it is very good and worth recommending!
Specifically Mr: Rana Ramzan house keeper
Översätt
五五樂
Den Guest Room King Bed
Bodde på juni 2024
Ensamresenär
4 recension
10/10
Enastående
Publicerades 31 juli 2024
Very positive stay - new, chic interiors and excellent customer service. I asked the front of house to help me make a call to a sulphur bath for a reservation and he didn't hesitate to help.
Översätt
keremsek
Rum King med terrass
Bodde på sep. 2024
Par
8 recension
9.5/10
Otroligt
Publicerades 22 okt. 2024
we had a good overall experience, staff was friendly and helpful.
Översätt
Radklow
King Size Säng Rum-Anpassat för Personer med Funktionsnedsättning
Bodde på mars 2025
Par
4 recension
8.0/10
Mycket bra
Publicerades 11 apr. 2025
No staff helping take Luggage
Översätt
Phumpradit
Rum King med bäddsoffa
Bodde på juli 2024
Par
2 recension
9.0/10
Utmärkt
Publicerades 30 okt. 2024
Clean room, good food and staff very helpful
Översätt
Matewos M
Tvåbäddsrum
Bodde på apr. 2024
Par
1 recension
5.0/10
Publicerades 31 maj 2024
Break fast no good no good choice
Översätt
Svar från boendet: Dear Matewos,Thank you for your feedback. I'm sorry to hear that our breakfast selection did not meet your expectations. We aim to offer a variety of choices, and your comments will help us improve.We hope to have the opportunity to serve you better in the future.Warm regards,Karoly LakatosGeneral Manager
Mohamad
King Size Bed Rum-Hög våning
Bodde på sep. 2024
Familj
2 recension
10/10
Enastående
Publicerades 3 jan. 2025
Very good
Översätt
Anonym användare
King Size Säng Rum-Anpassat för Personer med Funktionsnedsättning
Bodde på nov. 2023
Par
1 recension
9.5/10
Otroligt
Publicerades 24 dec. 2023
no adaptor available
Översätt
Gästanvändare
Den Guest Room King Bed
Bodde på mars 2024
Par
3 recension
9.0/10
Utmärkt
Publicerades 11 juni 2024
Nice hotel
Översätt
Yunaitou
King Size Säng Rum-Anpassat för Personer med Funktionsnedsättning
Svar från boendet: Dear Yunaitou,Thank you very much for your thoughtful feedback and for highlighting the aspects you enjoyed, such as the bright design, comfortable facilities, delicious breakfast, and beautiful views.We also value your observations about our team. While hospitality and warmth are at the heart of our service culture, we understand that expressions can vary across individuals and cultural backgrounds. Your comment is a kind reminder for us to continue working on making our welcome not only professional but also more visibly warm and engaging.As for the walking distance to the Old Town, you’re absolutely right, while it’s quite close, the terrain and layout of the city can sometimes make the journey feel longer. We’re always happy to assist with recommendations for easier routes or transportation options.Thank you again for staying with us, and we hope to welcome you back with more smiles all around!Warm regards,Karoly LakatosGeneral Manager
Svar från boendet: Dear Wukong,Thank you for your kind and detailed review. We’re delighted that you enjoyed the beautiful views of the Kura River and found our rooms comfortable, clean, and practical. It’s wonderful to know that the setting and design met your expectations.We also appreciate your recognition of our team's professionalism and English communication — your comments will surely motivate them further.Regarding parking, you’re right. While we offer complimentary parking in the adjacent public area, we understand the convenience of having a dedicated private lot and will continue to explore possible long-term solutions.Thank you once again for choosing Hilton Garden Inn Tbilisi Riverview. We hope to welcome you back on your next visit to our beautiful city!Warm regards,Karoly LakatosGeneral Manager
Svar från boendet: Dear Jike, Thank you for taking the time to share your experience in such detail. I'm truly sorry to hear that several aspects of your stay did not meet your expectations, particularly the bathroom functionality, noise levels, and housekeeping consistency.Please rest assured your comments have been shared with our team for immediate follow-up, especially regarding the shower issue and linen service — these are not the standards we aim to deliver, and we will review them closely to prevent recurrence.Regarding breakfast, we understand the value of variety for guests staying multiple nights, and we’ll certainly take your feedback into consideration as we work on rotating our offerings more effectively.Thank you again for your honest review. We appreciate your stay with us and hope to have the chance to improve your impression in the future.Warm regards,Karoly LakatosGeneral ManagerHilton Garden Inn Tbilisi Riverview