Tbilisi Saburtalo Hotel by Mercure

Tbilisi Saburtalo Hotel by Mercure recensioner

Tbilisi Saburtalo Hotel by Mercure

15 Kazbegi Ave, Vake-Saburtalo, Tbilisi, 0160, GeorgiaVisa hotellinformation
Tbilisi Saburtalo Hotel by Mercure
Tbilisi Saburtalo Hotel by MercureTbilisi Saburtalo Hotel by MercureTbilisi Saburtalo Hotel by Mercure
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1 natt

Gästrecensioner

9/10
Utmärkt
49 recension
Verifierade recensioner
Läge och interiör8.7
Bekvämligheter9.2
Service8.8
Renlighet9.4
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Alla recensioner(49)
Positiva recensioner(30)
Recensioner med foton/video(7)
Rent och städat(7)
Utmärkta rum(6)
Vänlig personal(6)
Utmärkt vistelse!(5)
Satyapal Gupta
Rum Superior med dubbelsäng
Bodde på jan. 2025
Familj
3 recension
7.5/10
Publicerades 17 feb. 2025
Hotel is good. The superior room is good, but you will not get any kind of helper. Otherwise breakfast is good. Also serve dry food with breakfast and also on demand. Omlate all kind of coffee free. So in total if you want to stay in that area, you have to book this hotel. You will come to old Bali in general six lari taxi and visit time 10 lari
Översätt
Svar från boendet: Dear PAL,Thank you for your feedback! We're delighted to hear that you enjoyed our superior rooms and breakfast selection. We strive to provide excellent service, so we would appreciate it if you could clarify what kind of assistance you felt was missing during your stay. We look forward to welcoming you again!Best regards,Mariam IchkitiFront Office Manager
Gästanvändare
Rum Standard med 2 enkelsängar.
Bodde på apr. 2025
Res med vänner
1 recension
9.0/10
Utmärkt
Publicerades 10 maj 2025
In general, it’s a very solid hotel. Rooms are decent size with good amenities. They provide tooth brushes upon request. Front desk is very friendly and kindly provided us with an early check in. However when asking things like metro directions - ChatGPT was more helpful.  WiFi is in the rooms is quite poor. Impossible to have a video call or watch a movie.  Location is controversial - depends on what u want. There is a metro station just within 2 min walk. There are small coffee shops and local grocery shops. However most of the attractions are located in the other part of the city. So you would have to revel a lot. High rated restaurants are also 3-5km away.
Översätt
Torasa
Rum Standard med dubbelsäng
Bodde på dec. 2024
Ensamresenärer
1 recension
10.0/10
Enastående
Publicerades 26 jan. 2025
The hotel was great , the staffs are nice hand helpfully , the lobby thwy spaking good English , the room is perfect and clean , nice wine at bar for chilling ,I had nice stay there
Översätt
Svar från boendet: Dear Torasa,Thank you for your kind review! We’re delighted to hear that you had a great stay and appreciated our helpful staff, clean and comfortable rooms, and the relaxing atmosphere at our bar. It’s wonderful to know you enjoyed your time with us, and we truly appreciate your feedback.We look forward to welcoming you back for another enjoyable stay!Warm Regards,Mariam IchkitiFront Office Manager
salomet23
Rum Superior med dubbelsäng
Bodde på nov. 2024
Par
48 recension
10.0/10
Enastående
Publicerades 31 dec. 2024
Lovely hotel in an excellent location. Rooms are spotless & cleaned daily, breakfast is plentiful. Staff are very helpful. recommended. i will visit again ❤️
Översätt
Svar från boendet: Dear salomet23,Thank you so much for your kind words and glowing review! We’re delighted to hear that you enjoyed our excellent location, spotless rooms, and plentiful breakfast. It’s wonderful to know that our helpful team made your stay even more enjoyable. We truly appreciate your recommendation and are thrilled to hear that you plan to visit us again. We can’t wait to welcome you back with the same warmth and hospitality! ❤️Warm Regards,Mariam IchkitiFront Office Manager
Anonym användare
Rum Superior med dubbelsäng
Bodde på mars 2024
Ensamresenärer
1 recension
10.0/10
Enastående
Publicerades 3 maj 2024
This is one of the better hotels I have stayed in in Tbilisi, the rooms are clean, the facilities are well equipped, and the favorite is the coffee machine! The customer service came to clean it every day. The reception staff Archil and Tamer, worked very warmly, recommended many interesting places for me, and also upgraded me to a room with a better view for free
Översätt
Svar från boendet: Dear FORESTriyang,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us. It's great to know that you found our rooms clean and well-equipped and that our coffee machine was a favorite amenity for you. We're also delighted that our customer service met your expectations and that Archil and Tamer were able to make your stay memorable by providing warm and helpful recommendations. We hope to welcome you back for another fantastic stay in the future!Kind RegardsMariam IchkitiFront Office Manager
Ramses88
Rum Standard med dubbelsäng
Bodde på aug. 2024
Par
4 recension
9.0/10
Utmärkt
Publicerades 14 sep. 2024
Very good hotel overall but have some comments regarding the curtain size 5 cm short and don’t create enough dark room . I have a lost item in my room that couldn’t be found . But the staff is friendly and the hotel is clean
Översätt
Svar från boendet: Dear Ramses88,Thank you for your feedback! We're glad to hear that you enjoyed your stay overall and appreciated our friendly staff and clean facilities. We apologize for the inconvenience caused by the curtain size and the lost item. We will certainly look into the curtain issue to ensure a more comfortable experience for our guests in the future. Regarding the lost item, we will continue to do our best to assist you in locating it. We hope to welcome you back for an even better experience.Warm regards,Mariam IchkitiFront Office Manager
Kubilay Dogan
Rum Standard med dubbelsäng
Bodde på dec. 2024
Familj
7 recension
10.0/10
Enastående
Publicerades 25 jan. 2025
Location was perfect. We has good experience in hotel.
Översätt
Svar från boendet: Dear Kubilay Dogan,Thank you for your review! We’re glad to hear that you had a great experience and found our location to be perfect. It was a pleasure hosting you, and we hope to welcome you back again soon!Warm Regards,Mariam IchkitiFront Office Manager
Mehmet Yorulmaz
Rum Standard med dubbelsäng
Bodde på jan. 2025
Res med vänner
5 recension
9.0/10
Utmärkt
Publicerades 10 feb. 2025
Good service , very clean hotel …
Översätt
Svar från boendet: Dear Mehmet,Thank you for your kind words! We’re delighted to hear that you enjoyed our service and cleanliness. Your feedback means a lot to us, and we look forward to welcoming you again soon!Warm regards,Mariam IchkitiFront Office Manager
Pavel
Rum Standard med dubbelsäng
Bodde på juni 2024
Affärsresenärer
7 recension
9.0/10
Utmärkt
Publicerades 29 juli 2024
Good hotel for short trip Breakfast normal but not great..
Översätt
Svar från boendet: Dear Pavel,Thank you for taking the time to share your feedback. We're glad to hear that you found our hotel suitable for a short trip. We appreciate your comments on the breakfast and will use them to make improvements. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Sincerely,Mariam IchkitiFront Office Manager
Zaheem Ahemed
Rum Standard med dubbelsäng
Bodde på nov. 2024
Familj
20 recension
6.5/10
Publicerades 23 jan. 2025
Hotel good but service poor
Översätt
Svar från boendet: Dear Zaheem Ahemed,Thank you for your feedback. While we're glad you found the hotel to be good, we’re sorry to hear that our service did not meet your expectations. Providing excellent hospitality is our priority, and we would love to learn more about your experience so we can improve.If you’re willing to share more details, please feel free to reach out to us. We hope to have the opportunity to welcome you back and provide you with a better experience.Warm Regards,Mariam IchkitiFront Office Manager
Gästanvändare
Rum Standard med dubbelsäng
Bodde på dec. 2023
Familj
1 recension
10.0/10
Enastående
Publicerades 17 feb. 2024
Really nice recently refurbished hotel. Located in a good location for restaurants local and international,bars shops. Excellent friendly staff. Red park very close by. Also close by is turtle lake with boating, restaurants bars, ice cream, on the other side of valley is lisi beach which is another lake with similar attractions.
Översätt
Svar från boendet: Dear valued guest, Thank you very much for taking the time to share your positive experience with us. It's wonderful to know that our location was convenient for you, with easy access to a variety of restaurants. We're delighted that you found our staff to be excellent and friendly, as providing exceptional service is always our top priority. Once again, thank you for choosing to stay with us and we look forward to welcoming you back for another memorable stay in the future.Warm regards,Mariam IchkitiFront Office Manager
Gästanvändare
Rum Standard med 2 enkelsängar.
Bodde på feb. 2025
Par
2 recension
8.5/10
Mycket bra
Publicerades 23 mars 2025
Отличный отель, цена/качество. Был какой то высокий этаж. Хороший вид. Отель новый, понравился. Снижаю оценку за шторы. Плохо закрываются
Översätt
Svar från boendet: Dear Guest,Thank you for sharing your experience! We're delighted to hear that you enjoyed the hotel, its quality and the views from the high floor. We appreciate your feedback regarding the curtains and will certainly look into improving this for a better stay in the future. We hope to welcome you back soon!Warm Regards,Mariam IchkitiFront Office Manager
Yuliya Yu
Rum Standard med 2 enkelsängar.
Bodde på apr. 2025
Par
4 recension
10.0/10
Enastående
Publicerades 11 maj 2025
В отличие от многих других отелей здесь персонал говорит по русски и видно, что тебе здесь рады как гостю. Нас встретил на ресепшене Никита, именно с него и началось наше хорошее впечатление от отеля. Он был приветлив и гостеприимен,принял нас как дорогих гостей в лучших традициях. Отель свежий, все довольно новое, чистое, номера уютные и приятные. Вид был на город, кровать мягкая и уютная. Все в номере работало, без нареканий. Убирали каждый день. В лобби есть уютный ресторанчик. Последнее время сложно найти отель со свежими номерами, дружелюбными и клиентоориентированным персоналом и еще по приятной цене. Рекомендую данный отель!
Översätt
Sergei_S
Rum Superior med dubbelsäng
Bodde på mars 2025
Familj
2 recension
9.5/10
Otroligt
Publicerades 2 maj 2025
Расположен далековато от достопримечательностей. Все остальное - отлично. PS Завтраки не пробовали.
Översätt
WaveQinnn
Rum Standard med dubbelsäng
Bodde på apr. 2024
Res med vänner
11 recension
9.5/10
Otroligt
Publicerades 6 maj 2024
我在這家酒店的入住體驗總體而言是令人滿意的。前台接待人員的服務態度很好,辦理入住手續也比較迅速。房間的清潔程度和舒適度都達到了我預期的水準,但是有些細節方面仍有提升的空間,比如房間內的一些設施可能稍顯陳舊。酒店的地理位置還算便利,周邊有一些餐飲和購物選擇,但離市中心稍有距離。早餐的品種還算豐富,但口味和服務水平有待改進。總體來説,這次入住體驗讓我大致滿意,但也有一些改進的
Översätt
Svar från boendet: Dear WaveQinnn, Thank you for your wonderful review! We're thrilled to hear that you loved your stay with us. It's fantastic to know that you found our check-in process smooth, our receptionist friendly and professional and our rooms clean and comfortable. We appreciate your compliments on our facilities and services, as well as our strategic location. Thank you for recommending us to your friends, and we can't wait to welcome you back on your next visit! Best regards, Mariam Ichkiti Front Office Manager