Elea Old Tbilisi Hotel recensioner

Svar från boendet: Dear LI,Thank you for taking the time to share your feedback. We’re glad to hear you found the room clean and comfortable — that’s something we’re consistently proud of.We’d like to clarify a couple of things from your review. The microwave you mentioned was not broken — it had simply been unplugged. Once plugged in, it worked as intended. It’s also important to mention that the microwave is not a standard amenity listed for guest use; it’s primarily intended for our staff. However, as with many things, we try to be flexible and accommodating, so we allowed access to it as a courtesy.In addition, we were happy to offer you a complimentary room upgrade to one with a balcony — at no extra charge — to help make your stay even more enjoyable. It’s a bit disheartening that this upgrade wasn’t mentioned in your review, especially considering the care and attention we aim to give every guest.We also noticed the photos you attached in your review. While we respect every guest’s right to share their experience, we must point out that the images didn’t show any specific issue—just a determined effort to find something wrong. And that’s okay! Every guest is different, and we always try to help in every way we can.It became clear during your stay that there was a continuous search for a reason to request a refund or a free stay. From evening until morning, not a single part of the hotel was left unexamined. Despite this, our team remained kind, helpful, and fully available at all hours—and we’re proud of that. In fact, this might go down as one of the most persistent refund quests in the history of Elea Old Tbilisi Hotel... maybe even all of Georgia!Still, we sincerely thank you for staying with us, and we truly wish you all the best in your future travels.Warm regards,Luka

Svar från boendet: Dear SDMoments, Thank you so much for your amazing review! We are absolutely thrilled that you had a perfect stay with us at Elea Old Tbilisi Hotel. It warms our hearts to hear that the cozy ambience and garden made you feel at home, and we are so glad you enjoyed the hospitality provided by our team. I’ll be sure to pass along your kind words to everyone, especially to those who worked to make your stay memorable. It’s wonderful to know that our breakfast was the best you had in Georgia — we take pride in offering a delicious start to each day! Thank you for choosing us, and we look forward to welcoming you back in the future! Warm regards, Lasha General Manager

Svar från boendet: Dear paulrendon, Thank you so much for your heartfelt review! We are absolutely delighted to hear that you had such a wonderful experience at Elea Old Tbilisi Hotel. It makes us truly happy to know that you enjoyed the cozy, creative interior, as well as the spacious room and the balcony with the swing—perfect for your daughter to relax! Your kind words about our staff mean the world to us. We pride ourselves on providing attentive and warm service, and I’ll be sure to share your appreciation with the entire team. We’re also thrilled that the breakfast, especially the pancakes, was a highlight for you! Thank you once again for choosing us, and we would love to welcome you back the next time you visit Georgia! Warm regards, Lasha General Manager

Svar från boendet: Dear Tiji D, Thank you so much for sharing your kind review! It truly warms our hearts to know that you found Elea Old Tbilisi Hotel to be a comfortable and affordable choice for your stay. We're so pleased that our team made you feel at home—creating that sense of comfort and friendliness is one of our top priorities. While we are tucked away in the heart of old Tbilisi, we’re glad you enjoyed the cozy atmosphere. We also appreciate your tip about booking early, as we do tend to fill up quickly due to our prime location and intimate size. It would be a pleasure to welcome you back anytime, and we look forward to hosting you again in the future! Warm regards, Lasha General Manager

Svar från boendet: Dear Isurzhik, Thank you so much for your kind words and thoughtful review! We are truly delighted that you chose Elea Old Tbilisi Hotel for your first visit to Tbilisi. It warms our hearts to hear that you enjoyed the peaceful and charming atmosphere of our boutique hotel and the lovely garden. We also appreciate your comments about our breakfast, and we will certainly make sure to share more information with our guests about our menu options, including the omelet. We’re so happy to hear that Elena made your stay even more special — she truly cares for our guests, and I’ll be sure to pass along your kind words to her. We are grateful for your feedback and look forward to welcoming you back for another memorable stay. Thank you again for choosing Elea Old Tbilisi Hotel. Warm regards, Lasha General Manager