KSL Hot Spring Resort

I had a great stay at this hotel. The location was excellent—very convenient and easy to access food nearby, with plenty of options. Everything else was smooth and comfortable. The only minor inconvenience was that the iron wasn’t provided in the room and had to be requested separately. Other than that, everything was good and I’d definitely consider staying here again.

Very clean!!! And beds are comfortable, aircon is cold, the hot spring is nice. Only basic amenities available (shower gel, shampoo, toothbrush) would be nice to have a comb or cotton buds. Location is quite far off and nothing ard the hotel but no prob la anywhere also we grab. Plus there is minimart on the property. However, the hotel is quite dim in general! Some ppl would prefer this for the peace and quiet atmosphere.

Enjoyed my stay. Room and toilet are both spacious and clean. And the reception is kind enough to allow me a late check-out. The downside are the amenities. - the fridge seems to be broken, and not working - as a hot spring resort, it only opens betweem 4pm to 8pm is kinda weird - the breakfast is kind of a letdown compare to the hotel But overall, it was a great stay and I jad a good night sleep.

This is our N times staying at KSL Hotel,unfortunately, the room this time was not satisfactory, especially the cleanliness of the bathroom. There were stains on the toilet seat, which made me afraid to use it. I had to place a piece of tissue on it every time. Also, the water pressure in the shower was very low, making it uncomfortable to bath. Furthermore, they did not provide a shower cap. We’ve stayed here many times but never went down for breakfast. This time, we finally got up early to check it out. The variety was limited, with outdoor seating and basic items like bread and curry. We haven’t tried the hot spring before,maybe we’ll check it out next time. As regular guests of KSL Resort, we sincerely hope that the management will take our feedback seriously and make improvements.

The hotel room was cosy and quiet. Good stay for holiday and buffet breakfast was delicious too. Hot spring is comfortable and nice.

The hotel branded itself “Hot Springs Resort” but the hot springs only open at 4pm and closes at 8pm. Which is not the smartest idea. Room we stayed in was clean. Toilet was slippery due to the tiles and aircon for some reason got disrupted at 12am. Calling the room service hotline was bad. No one answers the 5-6 calls I made. I was about to head down to the front desk and I saw the technician outside the room. Multiple rooms aircon were affected. Overall the stay was okay. It’s a pity that we could not use the hotspring cause of the short opening hours.