Quest Hotel Darmo - Surabaya by Aston

Quest Hotel Darmo - Surabaya by Aston recensioner

Quest Hotel Darmo - Surabaya by Aston

Jl. Ronggolawe No.27 - 29, Wonorejo, Kec. Tegalsari, DR. Soetomo, Tegalsari, Surabaya, East Java, 60264, IndonesiaVisa hotellinformation
Quest Hotel Darmo - Surabaya by Aston
Quest Hotel Darmo - Surabaya by AstonQuest Hotel Darmo - Surabaya by AstonQuest Hotel Darmo - Surabaya by Aston
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Gästrecensioner

4.5/5
Utmärkt
325 recension
Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.4
Service4.6
Renlighet4.5
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Alla recensioner(325)
Positiva recensioner(318)
Recensioner med foton/video(107)
Praktiskt läge(12)
Utmärkt valuta för pengarna(10)
Utsökt frukost(10)
Svår att parkera(9)
Ligger i centrum(9)
Utmärkt pool(7)
Många bekvämligheter(6)
Stora rum(5)
Negativa recensioner(7)
nareswari
Superior-rum
Bodde på jan. 2025
Affärsresenärer
12 recension
5.0/5
Enastående
Publicerades 20 feb. 2025
Hotel stategis dkt kemana²,enak jg, playanan kurang ramah, but its ok semua aman
Översätt
Polka13
Executive-svit
Bodde på juli 2024
Familj
9 recension
3.7/5
Publicerades 2 sep. 2024
It was a good price for an executive suite room! There was a bathtub, large room & bed, sofa, desk, fridge, all for around IDR 600K for a night. The lighting was so bright (which I like) because it had 2 windows and you could see the pretty sunset in the west side! Bed was comfy and pillow didn't smell at all. AC and fridge was cold enough. But the amenities were too standard, we didn't even get a shower cap or hand soap at the sink. They only provided one for all "soap-shampoo-conditioner" at the shower which was nice for the environment, and cotton buds. The breakfast was so standard and they charged my son (this is the first time in any other hotel). Luckily it was for a small amount of money. Overall it was a pleasant stay because my son and husband love having a bath at the bathtub (we don't have any in our house). Oh and the smart TV provides youtube and prime videos. Perfect for a weekend-getaway!
Översätt
Svar från boendet: Dear Polka13Thank you for sharing your detailed feedback with us! We are very happy to hear that you enjoyed your stay in our executive suite, especially the spacious room, comfortable bed, and beautiful sunset view. We are happy to know that your family had a great time, especially with the bathtub and smart TV for entertainment.We also appreciate your constructive comments on the facilities and breakfast. Your feedback on the shower cap and soap will be reviewed, and we will endeavor to rectify this for the next visit.We are happy to hear that your stay was enjoyable overall, and we look forward to welcoming you and your family back for a fun weekend getaway in the future!Sincerely,Quest Hotel Darmo Surabaya
Nurah
Deluxerum
Bodde på nov. 2024
Affärsresenärer
12 recension
4.2/5
Mycket bra
Publicerades 16 jan. 2025
The hotel room is clean but there is no sound proofing. U can clearly hear noises from your room. Also, the hotel lobby is small and if you need a good rest and sleep, this hotel is not for you. There are too much sounds coming from above you and next to you.
Översätt
Gästanvändare
Superior-rum
Bodde på nov. 2024
Par
1 recension
3.5/5
Publicerades 1 jan. 2025
The hotel was very isolated, few amenities around, looking through the window of first room we had you could see through the window of the adjacent room weirded so obviously we changed.
Översätt
Svar från boendet: Dear customer,Thank you for sharing your feedback with us. We deeply regret to hear about your recent experience and any inconvenience caused by the hotel's location or the initial room assigned to you. We understand how important privacy and convenience are during your stay, and it is unfortunate that these aspects did not meet your expectations.Please rest assured that we take your comments seriously and will address these concerns with our team to ensure improvements are made. Your comfort and satisfaction are our top priorities, and we truly appreciate your understanding.If there is anything further we can do to make amends, please don’t hesitate to reach out directly. We would be delighted to welcome you back and provide a much more enjoyable experience in the future.Warm regards,Quest Hotel Darmo Surabaya
Andios
Superior-rum
Bodde på juni 2024
Affärsresenärer
2 recension
4.0/5
Mycket bra
Publicerades 16 juli 2024
The location is great, in the heart of Surabaya. The staff is friendly and helpful. The room is fine. Overall it's okay.
Översätt
previouslyonz
Svit
Bodde på sep. 2024
Res med vänner
24 recension
5.0/5
Enastående
Publicerades 20 okt. 2024
Nice hotel, good service. Love everything!! Had a nice time here
Översätt
yrahmawati
Svit
Bodde på apr. 2024
Par
4 recension
4.5/5
Utmärkt
Publicerades 2 juni 2024
Got upgraded to junior suites, thanks to hotel front officer. Unfortunately, our room was very hot because it is on the highest floor. Bathroom was great with shower and bathub.
Översätt
Gästanvändare
Superior-rum
Bodde på nov. 2023
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 12 dec. 2023
Nice place and room will come again next time. Thank you for the experience
Översätt
RXT Digital
Superior-rum
Bodde på aug. 2024
Affärsresenärer
130 recension
3.5/5
Publicerades 2 okt. 2024
Its good for transit at Surabaya, really nice budget Hotel
Översätt
Svar från boendet: Dear RXT DigitalThank you for your kind words and for choosing our hotel for your transit in Surabaya! We’re delighted to hear that you found us to be a nice budget option and that you had a pleasant stay. Your feedback is greatly appreciated.We look forward to welcoming you back in the future, whether for another short stop or a longer stay.Warm regards,Quest Hotel Darmo Surabaya
Ashloves2travel
Superior-rum
Bodde på juli 2024
Res med vänner
3 recension
4.0/5
Mycket bra
Publicerades 28 sep. 2024
Clean & modern. Stayed a nite do can’t comment on hotel facilities.
Översätt
Fico
Superior-rum
Bodde på feb. 2024
Familj
36 recension
5.0/5
Enastående
Publicerades 2 mars 2024
Oookkkkkeeeeeeee bgt
Översätt
nana
Deluxerum
Bodde på sep. 2023
Affärsresenärer
11 recension
4.0/5
Mycket bra
Publicerades 13 okt. 2023
Highly recommend the Superior Room for an affordable staycation. The breakfast service is nice. But, you have to be patient with the lift and make sure you double check the availability of the non-smoking room before making reservation.
Översätt
Wrang
Superior-rum
Bodde på mars 2024
Affärsresenärer
3 recension
2.2/5
Publicerades 7 apr. 2024
No various food for breakfast and services slow to fulfill empty food ....room number 1001 is strange room with ugly design in bath room also narrow praking
Översätt
Svar från boendet: Dear Mr WrangI'm terribly sorry to hear about your experience. Please accept our sincerest apologies for the inconvenience you've encountered during your stay. Your feedback is invaluable to us, and rest assured, we are taking immediate steps to address the issues you've highlighted. We strive to provide a delightful experience for all our guests, and it's disheartening to learn that we fell short of your expectations. Your comfort and satisfaction are our top priorities, and we're committed to making things right. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience. If there's anything else we can do to assist you further, please don't hesitate to let us know.Quest Hotel Darmo Surabaya
Tantri Rijanto
Superior-rum
Bodde på nov. 2024
Familj
1 recension
4.2/5
Mycket bra
Publicerades 17 jan. 2025
strategic location, nice service .
Översätt
Ello Zahra
Deluxerum
Bodde på maj 2023
Affärsresenärer
7 recension
5.0/5
Enastående
Publicerades 18 juni 2023
nice hotel and nearby to attraction. I had work at West Surabaya but stay at the center was a great decision. Near to the cafes and restaurants. also you can meet the car free day on sunday morning! the bed at quest always excellent and minimum noise.
Översätt
Svar från boendet: Dear Sir/Madam Ello Zahra,Thank you very much for choosing Quest Hotel Darmo Surabaya as your lodging and for taking your time to write a review about our hotel services. We are very happy to hear that you were satisfied with our service/product quality. We strive to continue to provide the best for our customers. Thank you for giving us your support. We are happy to wait for your return to Quest Hotel Darmo Surabaya. Warm regards, Management Quest Hotel Darmo Surabaya