Brown Beach House Tel-Aviv, a Member of Brown Hotels

We returned after almost one year and half to this lovely place Top service. Top people, good location. Very good breakfast Despite the situation in Israel, the hotel is maintaining the level of customer service and try their best to satisfy our request I recommend this place , for the service location breakfast cleaner and a very good General Manager Chen and the Top Dana in reception food and beverages

We are fans of brown hotels in tel aviv. We had great experiences in other hotels. Unlike previous experiences the front desk staff was extremely unfriendly. Did not make us feel welcome at all. When we checked in one of the staff said to another person : you ordered a small room (urban) which is not very nice ( paraphrasing). When we checked out they didnt say anything (like: thank you for your stay) or provided any documentation. I’m also pointing out that the hotel is not well cleaned or maintained. The TV was not working properly and the fridge was very loud. Differences between published photos and real life are large. In contrast the staff at the restaurant was very friendly

Will come back again We had a very nice stay at the Brown Beach House Very nice hotel good location good staff all helpful. We had a nice room they upgraded us and gave us a late check out as well. 2 minutes walking distance from the beach and all restaurants in the streets Will always choose this hotel.

The worst hotel I have stayed in in recent years. I ordered vouchers in the sale but the reservations department does not know how to manage their offers, neither does the reception at the hotel. It is not possible to contact the reception either from the rooms or from the entrance to the hotel, they simply do not answer. The rooms and the entire hotel are dirty. The lobby is full of mosquitoes. The reception is extremely busy with guests who complain non-stop about air conditioners or TVs that don't work. Lack of towels. Mini bars are empty and for those who have groceries in them, they are not refrigerated. Bad breakfast (we were not served part of the meal because there was no room on the table). Worst housekeeping. Towels are not changed, the room is not cleaned, and if so, at irregular hours. We happened to have dirt in the basement, they didn't clean it, they just covered it with the blanket. It is enough to see the 2 attached photos of our room to understand how bad the hotel is.

The only advantage of this hotel is very convenient location. The rest is not up to par. We got what supposed to be the best suite in the hotel with larger balcony. It turned out to be dated and beat up dingy room not worthy of three stars. Older furnishings, perhaps just worn out, flimsy bed, very small and inconvenient wardrobes with only two hangers. Nowhere to dry your swim suites. Two electric outlets for the entire suite, and none in the bathroom. So, to charge the phone you’ll have to unplug the lamps or phone in the suite. Mold and rust in the bathroom and cracks throughout. Huge disappointment for the price tag

Location is unbeatable! We are extremely happy with services. Amazing staff. Anything we asked was answered and help was provided immediately. To name few amazing staff: Pest, Nik, Yasmin, Dimitriy, Nofar, Vanessa, Katya, Op. Thank you guys very much for making our stay pleasant and memorable.