The Herbert Tel Aviv

I had a terrible experience trying to reach this hotel to ensure my reservation was registered. The Whatsapp operator was rude and they did not answer emails. When I finally arrived I was pleasantly surprised. The hotel has a great location and is part of the Herbert Samuel chain. Beware however the rooms are tiny and there is no elevator. I was lucky to get assigned a lobby level room with no view, but at least to normal size people fit there. Breakfast is accross the street. Boris in the reception desk was outstanding. He was very nice and helpful with a great attitutde. They have fruit, cookies, coffee, wine and prosecco available at the lobby all day. It has a true boutique hotel feel. If only they would be more responsive to emails....

For three days I have been trying to vommunicate with this Property via email and Whatsapp. They do not reply. The Whatsapp person says it is not responsible for emails. It is claiming ignorance and asking questions which make no sense. Pathetic.

This hotel has real character (it’s a historical building), it has amazing views over the beach and the promenade (we had a fantastic sea view balcony) and the staff are incredibly helpful- especially Nada. It is clean and there is water, wine and Cava freely available at the bar. There is access to the infinity pool at the sister hotel, the Herbert Opera next door, and if you’ve booked breakfast, that is where it is served. The main downside of the Herbert is there is no lift, and we initially were on the top floor, which involved a lot of steps! We were however later moved to the first floor when they availability. The other downside is that there is absolutely no room in either the bathroom or bedroom to unpack/store things, which was tricky as we were staying for 10 days.

I have never seen such bad view from any hotel room, Such disgusting back yard. Over all hotel is good. Polite and professional stuff, very good service and great breakfast. Quite good location, on beach side, 200m from sea. I would recommend to check what room do you select before check in

A very nice and exclusive boutique hotel with excellent service. All small details were designed to put the visitor first. Great location, beautiful interior and impeccable cleanliness. Top-class breakfast and drinks. My wife and I thoroughly enjoyed The Herbert hotel and would recommend it to anyone. Special thanks to Mr. Nevo Katzav, who offered us the best hospitality experience and made our stay enjoyable. 10 points. Greetings from Estonia, Edward & Marion

This is without a doubt the best boutique hotel i have stayed in. The rooms are small but the hotel staff are big on personality. They were friendly , inviting and I felt like I was staying with family. The rooms were very clean, luxurious towels and bedding. The bed comfortable and great air con. The buffet breakfast is across the courtyard in the Herbert Samuel ( the big sister to the Herbert) Lots of good choices and great service. The rooms balcony looks over to the iconic Tel Aviv Jerusalem beach. I will def stay here again. I could not fault my 16 day stay at The Herbert.