Ink Hotel

This hotel is the complete scam. Avoid at all cost.. 1. Access - The main avenue next to the hotel (Alenbi) is in construction, Creating massive noise and access issues which the hotel failed to notify guests in advance. 2. Reservation - Room was not ready in time for check-in and the outlook was an hour and a half out. Unacceptable. 3. House - Cleanliness, or lack thereof. The room was not very clean when checking in. Some water on the floor by the minibar fridge and a puddle behind the toilet. 4. Noise - This hotel has high levels of noise from some pool club on the roof. Also, people linger in front of the hotel entrance on chairs and create noise well into the night (3am). 5. House - On day 2, the hotel failed to clean my room - completely. I made sure when leaving in the morning that there was no indication that the room is not to be cleaned left. Upon returning at 4:30pm, I discovered the room was not cleaned at all. Response at the front deck was a joke, with some weird excuse that is being checked and no firm indication when they were going to address the situation. Shortening my stay. Moving to another hotel. This is pathetic. Avoid at all cost.

Wonderful little oasis, with the most wonderful staff- nothing is too difficult or a bother - they will go the extra mile to solve anything even at 4am in the morning (our airport taxi cancelled on us). Other highlights: The breakfast is delightful and beautifully presented The Sun Young restaurant was superb - one of the best meals we had - great vibes and place - and that’s in Tel Aviv with such great food Quiet, inviting and comfortable room

I was quite excited to try this new location. My preferred hotel, the Montefiore had no room on these days. I also had friends staying in one of the 6th floor suites, so I got a chance to check it out. Reservation - Painless - reserved one level below the suite. Supposedly a larger room. They were communicative over Whatsup and all seemed on rails. Check-in - A bit weird - the lone guy up front was busy checking out a problem customer and had zero backup. Took quite a while which ****** as I was in a hurry. Room - If that's their 'large' room there has got to be a better description. By all standards it is tiny. Furthermore, I have clearly asked during reservation and at check-n for a high floor less noisy room. Instead got shoved into a first floor above the entrance room which was super noisy. I am afraid to ask what the cheaper rooms look like. From the bed to the window, there are two feet at best. TV Hanging above a cluttered desk. Nice espresso machine but you only get pods once (not replaced every day). Amenities are quite spartan with the cleaning crew making sure you never get more soap until you have finished the open one. Same thing for pods, towels, water. Sorry, that is not how it should feel and a mark of a badly managed hotel. Other - There is a restaurant at the underground floor which is open to anybody and thus creates quite a traffic of people waiting outside the front door all evening long. Same space is used for breakfast, which was mediocre and expensive. While the area is a bit seedy (Alenbi), there are wonderful breakfast locations really close by that are totally worth it.. Not to mention the market itself.. The roof pool in a little wading pool. No views. No bar, no services. Overall - Pretentious for an experience that is way below average for the price. Low floors rooms facing the front are an impossible nightmare of cars honking, delivery trucks and people noise. I had a really bad sleep quality and was woken up early every day. There is also construction nearby. So avoid for a couple of years if you care about your sleep..