Tempe Mission Palms, A Destination by Hyatt Hotel

The property is well maintained, has a peaceful ambience, and is in an excellent location for easy access to the university and to the metro rail.

The hotel has nice facilities and an excellent location. Most of the staff inside the hotel is extremely kind and helpful, which I truly appreciated. However, there are a few areas that need improvement. First impressions matter, and unfortunately, the valet parking staff, the first point of contact upon arrival, left a negative one. They came across as unfriendly and seemed to expect a tip in a very uncomfortable way, which was not a great start to the stay. On my first night, I couldn’t sleep well because the A/C motor in my room was broken and extremely loud. To their credit, the hotel replaced it promptly the next day, but the damage was done with a poor first night’s rest. Additionally, the main elevators were out of service during my stay, so we had to use the service elevator, which was inconvenient. For a hotel that markets itself as 4 stars, these issues made the experience feel below expectations. That said, the location is fantastic, and the staff inside the hotel truly delivers excellent service. I would consider staying here again, but I do hope they address these points moving forward.

Love the stay, very clean and great customer service the property was beautiful and a lot of restaurants and bar within walking distance

We only stayed one night but we thoroughly enjoyed it. Rooftop pool walk down to the lake. It was very cool. Definitely do it again.

I've stayed at this hotel multiple times. It's always nice, quiet, clean, and laid-back. Evan at the front desk was very helpful, and wonderful.

Excellent hotel, especially if graduating from ASU This hotel was amazing and perfect for ASU graduation as it is right on campus (Tempe). My only two "complaints" were that the hotel room was very humid and warm, despite putting the air conditioning on 68 and the hotel entrance had a heavy smell of sulfur. Other than those two drawbacks, the staff was excellent, hotel was beautiful and clean, and the overall experience was fantastic.