Art & Design Hotel Napura

Sehr sauber und sehr gepflegtes Hotel

Very responsive to emails regarding booking. Friendly and helpful staff both at reception and in the restaurant. Stayed in one of the Napura Suites. Large living room with well-equipped kitchenette with dishwasher and Nespresso coffee machine. Separate bedroom with own TV. Comfortable bed. Clean and modern bathroom. Balcony with a lovely room of surrounding orchards and mountains. (Shame about the pylon). Electric external shutters and air-conditioning. Only issue was that we found lighting in bedroom and bathroom somewhat dim and the light switches somewhat complicated (could be an age thing!). Breakfast buffet was excellent. Everything was fresh and constantly replenished. Guests able to juice their own vegetables and fruit. Evening meal was also excellent. The steak melted in mouth. Both fish dishes (Tuna and salmon) were tasty and well presented. Free parking. Somewhat out of city but Tourist card allows free use of public transport. Bus stop five minutes away with buses going into and retruning from city centre every 15 minutes. Takes about 25 minutes. Only negatives were having to check out at 10 am. Also be aware that cannot get food in hotel over lunchtime - this is stated on website so we were warned! Room was above the restaurant which was a little noisy - I think it was the juicer! Would ask for a room second floor upwards

DO NOT RESERVE THIS HOTEL! They are unkind and not professional on any level. I asked for a link to pay and they sent me an email saying to stay calm and expect a vacation without stress— the same day I asked to pay, they cancelled my reservation without telling me, and now we have nowhere to stay and I will miss a client call due to their ridiculous oversight. Do not trust these people. Do not reserve this hotel.

While visiting the area to visit Christmas markets in Bolzano and Merano, we stayed at Napura. We were very pleased with our visit. Parking was easy in the underground garage. The hotel was pet friendly. The room was comfortable and spacious. The breakfast was delicious. The evening snack was a welcome surprise. The area around the hotel was peaceful. My husband used the spa area on one of the nights and said it was very relaxing. I would stay again if visiting the area.

A very comfortable and relaxing night. We arrived late in the evening around 21:00 and was warmly welcomed by the lady hotel director who kindly offered us dinner until 21:30 but we had already ate. In our large suite we enjoyed a few dessert items from the restaurant which was standard items but very tasty! The suite was very well appointed with a great living/dining area, lots of storage, spacious bathroom and kitchen. Breakfast in the morning was a standard continental affair and we appreciated the salmon being in the buffet. All staff members we encountered were friendly, professional and willing to help. Check out was efficient and effective and the receptionist even offered a bottle of water for the journey home. Even though we stayed one night I would recommend.

My family enjoyed the stay. Friendly staff, clean and cool rooms (in July). Great view of the surrounding mountains. Garage parking is a little tight but there’s also outdoor parking. Breakfast was delicious and staff was very friendly and courteous