Hotel Ritual de Terra & Spa Moraira

What a disaster of a Valentine's celebration! The hotel seemed poorly prepared although pre-booking was required. There were only two waitresses for approximately 50 restaurant guests celebrating this special occasion. The first thing we noticed was that the lighting was way too bright for dinner, a big turn off; it ruined the nice romantic mood we were hoping for. After over 3 hours and bad service, although not the fault of the very kind waitresses, we complained to the manager. We noticed she didn't bother helping out but brought us an almost meaningless spa gift card which we will never use. It was interesting that she saw how bad the service was and never bothered to help. People all around us were complaining. Thanks for ruining our Valentine's night. 150€ wasted!

From the moment we walked through the doors of this fabulous hotel the stress and strain of everyday life lifted from our shoulders. We were greeted by friendly attentive staff who offered us a seat and refreshments at check in. Nothing was too much trouble as they guided us through the hotels services and map of the grounds of the hotel. We found the hotel to be intimate enough to not engulf us with a rush of people in and out . The place was calming with a kind air of attentiveness. The breakfast at the hotel was fantastic with cooked eggs and meats served from a menu to your table along with an array of juices , smoothies and Mediterranean style choices in abundance at the buffet. The pool area was quiet at the time of year we were here but an atmosphere that we could get on board with. Our room / apartment was very stylish with two bathrooms and space that allows you to breathe. The furniture was of a style that suited it’s environment and was immaculately clean. We have found a real gem and a hotel I’m sure we will revisit for many years to come.