Palm Hotel Thanh Hoa foton

I had a very disappointing experience at this hotel. I found a cockroach in my room and reported it to the front desk. They told me there were no available rooms and that I would have to wait until the next day to switch. After reluctantly agreeing to stay one more night, another cockroach appeared in the room. Only after reporting it again did they finally agree to move me to a different room. This experience made me feel very uncomfortable, and I would not recommend staying here

Very good room service and counter service