Kona Village A Rosewood Resort

房間很漂亮 裏面非常以特色 相比於四季的話我更加推薦情侶出行來瑰麗 房間外面的環境很好 出門走兩步就是大海 前台服務態度好 總體滿意

房間設施與景色可以説是夏威夷頂級的，但是酒店服務差到不可思議。前台服務人員言語傲慢無禮（不知道是不是種族歧視），入住時並未告知信用卡授權，收取400及700美金2筆授權，暫時錢還沒有追回；離店需要接駁車去villa取行李，電話了25分鐘都無人接應，後來是致電客房點餐的人員才叫來接駁車。酒店有2家餐廳，簡餐餐廳服務人員比較友善，正餐餐廳服務人員非常無禮，倒水/倒酒都需要自己來，前菜吃完了香檳都沒有上。建議獨家不受氣的寶寶不要去，真的會被裡麪的工作人員氣出內傷。以及，房間mini bar裏的零食是過期的。

酒店環境很不錯，房間也很乾凈，蜜月首選

太讚了 我可以稱是夏威夷最好酒店 下了飛機直接uber 25分鐘到達大島特色太不一樣了 全是火山地貌 🪨太酷了 這個酒店就直接躺平了

服務一般 設施不錯

I called this morning and spoke with a reservation specialist agent directly at the hotel number. When speaking to the agent, I let her know we were coming from Oahu and asked about their Kama'aina rate. She told me yes they did have it available. She confirmed the rate which was going to be almost $6k for 2 nights. I asked could she hold that for me so I could run it by the family who was coming with me. She replied that she could hold the rate and that she could call me back in an hour. So when she calls back, I tell her we are going to go ahead and proceed with the room at the quoted rate. She tells me that room is no longer available and now its $9K for the 2 nights for a similar room. This is within an hour when she called back. So with in an hour, people from Hawaii can expect that if you want to stay there that they will increase the rate on you by $3000. Complete trash. I can't believe this resort did that to me. I have stayed here previously and was anxious to visit again. NEVER AGAIN.