La Quinta Inn & Suites by Wyndham Dallas Plano - the Colony

Stayed two nights this hotel where one of my friends had recommended. clean, and kind staffs. Simple foods and coffee I liked. Will stay when I visit Dallas again.

Needs some maintenance Hotel was without hot water one evening I came back from work, was told it wasn’t an emergency so the maintenance guys wouldn’t come in to look at it until the next day. Had to take a towel “shower” with hot water out of the coffee pot to remove the grease from myself for the day. No compensation given. Room 412 top door hinge was pulled out of door so the door didn’t like to shut, shower stall door leaked onto bathroom floor when showering and toilet seat would not stay up on its own…. You had to hold it up when using the restroom. Bathroom sink water pressure was non existent, probably just a clogged aerator. On the positive side rooms were clean, breakfast wasn’t bad, parking area stayed clean and the daily cleaning staff did a great job in the rooms.

James stay Great customer service very friendly the breakfast could use a few more options

We had 2 rooms reserved, which one was accessible for my mother. The accessible room had many issues. The bathroom door wouldn’t close. This was repaired, however the repair knocked a painting off the wall and made the bars in the shower loose, so my. Mom didn’t feel safe showering. There were no towels or sanitizing wipes in the fitness center. The breakfast is minimally good. There are no non-dairy options.

Cheap rate and decent stay We got a great deal on the room rate but the amenities were lacking. But we got what we paid for! The location was safe and convenient for what we needed. Plenty to do around the area.

Our room was comfortable including the bed. The bathroom was a little more negative. We're elderly and appreciated having a room with a walk in shower but it got a little scary because of the possibility of falling. The shower floor got real slippery. The biggest negative was the toilet. It sat really low to the floor which made getting up down difficult