The Mumbles Carlton Hotel

A great location. Very friendly and welcoming staff. Terrible parking opportunities at busy times. The bed was uncomfortable & noisy. The Duvet required freshening up. Lack of staff presence during night. No security chain on room door.

We booked a deluxe room with breakfast, wow what can i say nothing positive we arrived 2.30pm the hotel was closed we were told by the neighbours its only open as and when?! Luckily a member of staff did appear to say oh you’re lucky you caught me, we were given our room key, informed that they didnt do food ? Breakfast is advertised as included on their cards, stair carpets covered in bits, got to our room it was absolutely disgusting, bathroom dirty and old the radiator was more rust that paint the hot water tap broke, carpets all frayed , doors scratched line something had been locked in trying to get out, tatty shelf to make cup of tea on over a radiator was dreadful, we travelled 4 hours to get here no hot water so we slept the one night and returned home just couldn’t stay there, no apology given, no help from *********** falsely advertised dont waste your money it was terrible

No amount of new paint could cover up this tired hotel. The bathroom was in very poor condition, with black marks on the walls, a broken shower surround and the extractor fan not working. Note there is no restaurant, thus no breakfast, and no bar. Although there were plenty of people drinking outside when we came back at night. We booked in for five nights but had to leave after four as we could not stand to stay there any longer. The only two good points were that the staff were friendly and the beds were comfortable.