KKM INTERNATIONAL Thiruvananthapuram

for International standards, they need to improve their kitchen variety, many dishes on menu were not available and also most of menu are spicy chilli . Could not eat anything for breakfast apart from boiled egg, even steam banana was only available but only once in my 4 nights stay. Staff could not advise me properly what can I have without chilli so I went through menu and paid for food that I could not eat. One night I ever could not sleep because was too much noise in the foyer, group of people was yelling and knocking on every door of that level. After my alarm to reception was 30min quite but then till 8am was the same laud noise group of people. What was happening and why it was allowed? KKM reception said sorry ma’am after my complaint for sleepless night. Even buffet breakfast wasn’t been there that morning which I paid for, so I have to be happy with limited meal as room service. KKM need provider better security for ppl staying in hotel.

There was a foul smell in the room.Charge was very high(Snickers which is 50/- in retail shops is charged at 150/- .)Staff behaviour is not good and co operative.They are collecting heavy extra charges for early check in and check out.Very bad experience will never visit the hotel in my life time

Location was good but it looks like the hotel gives you sub standard rooms if you book through mmt, the bed had very rough bedsheet, broken washroom soap holder, broken fan regulator, all that could have been done before the guest could check in.