Comfort Inn & Suites

This is an amazing hotel everyone gets treated so nice and respectful here. The breakfast was amazing everything was clean and neat. Restaurants are close enough to walk to. I enjoyed my time here definitely book with this place because I loved it!

I will start by saying the staff at both check in and check out were friendly, efficient and helpful. The counter in the front lobby was definitely too high for them to see over and for me to speak with them. The staff working in the breakfast buffet were very nice, knew their job, and offered a variety of breakfast food. But the rooms were ready for a redo 15 years ago!! The drapes didn’t close all the way and there appeared to be a grease stain of some sort on the valance. The metal parts of the lamps were pitted/rusted and the shades were damaged and or soiled. The wood furniture was all banged up. The room had a small kitchenette with the counter surrounding the sink severely stained and damaged. The cleaning staff were excellent in asking if I needed anything as I stayed 4 nights. Very friendly. Dogs are allowed to stay and there were two within my room area as both were barking which surprised me. The computer area was front and center at the front desk which was helpful for use. From what I saw, the staff did the very best to accommodate me. I did book ******* for the first three days and paid Comfort Inn for the fourth day. Management/Owners needs to work a system to update the rooms and hallways so the staff can be proud to do their job to the best of their ability.

Spent 30 minutes just trying to get in my room with maintenance helping and about 7 trips up and down the elevator. First room had a rusted microwave & spills on and around the microwave area. The second room seemed ok but shower had hair up the wall. And at 7:15 in the morning when I went to take a shower, there was NO HOT WATER.

This was undoubtedly the worst hotel I have ever stayed at! I will start by saying the staff at both check in and check out were friendly, efficient and helpful. But the rooms were ready for a redo 10 years ago!! The drapes didn’t close all the way and there appeared to be a grease stain of some sort on the valance. The metal parts of the lamps were pitted/rusted and the shades were damaged and or soiled. The receiver did not attach to the phone. The wood furniture was all banged up. The room had a small kitchenette with the counter surrounding the sink severely stained and damaged. There was no drain in the bathtub and the hairdryer turned on as soon as it was plugged in because the switch was broken. The hairdryer was barely attached to the wall with one screw. A sign at check in alerted guests as they checked in that they were having a problem with the hot water. I had hoped by morning there would be an improvement but it was tepid at best. This was by no means a “choice” hotel!

Don’t book through a third party like Trip Advisor, *******, or Kayak! You’ll be treated like the dirt on floors and walls: rudely ignored. The room stank so badly of stale **** that I put out the DO NOT DISTURB sign and left! I walked away from a weekend that cost me $$$ because of the filth and nasty attitude. You didn’t book directly through us? Sorry, I can’t help you. Choice Hotels are off my list because of this one horrible experience.

I Stayed here due to bad weather during my travels. Comfy bed and helpful staff. But room was a bit dingy, one of the beds was broken, and the tv was hard to use (Roku tv had poor internet connection so was always buffering and most of the apps didn’t work) All of that is fine, but it was soooo loud. I could hear the baby crying in the next room and any hallway noise. It’s fine for one night but I wouldn’t stay any longer.

The hotel is in violation of multiple safety measures! Side doors remain open and have no locking ability! Anyone can walk in after hours! Elevators have expired safety certificates from June 2022! In room telephone was unplugged with no ability to call front desk or in an emergency 911. Parking lot is dark with multiple street lights out! Unsafe and dangerous! Where is the management? Clearly corporate has no oversight and zero accountability to its customers and the community! Not only does the hotel in poor condition but now the safety of their guests is at stake! Will never stay here and ensure my family and friends are warned to do the same!

The staff member checking us in was very nice. She did warn us that the phones weren't working so if we needed something , we'd have to come to the desk. I was on the 4th floor. The roof has obviously had a leak which resulted in the stains on the ceiling. I don't believe that accounts for the stains on the "coverlet", the carpeting, and the desk chair. The lamps were in need of replacement. The room had a significant odor which may be from the leak. The refrigerator door was ajar; there were stains on the coffee maker. The 2 bedside table drawers were left slightly open. My friend was on the second floor and reported that her room was not much better. Sadly, she was kept awake all night by a large barking dog. Obviously, we chose to skip the hotel breakfast and cannot comment on it. The parking lot does not have adequate lighting at night. We chose to park in front of the hotel. This hotel badly needs a significant makeover. Would suggest staying here as a last resort.

The hotel was a pleasant surprise. The room was clean, the bathroom was clean. The overall hotel was clean. The bed was comfortable and the breakfast was good with plenty of choices. I would definitely recommend this hotel and next time we're in town we'll definitely stay here