The Oaklands Hotel

Very disappointing stay Booked a suite for a two night stay to visit family. On arrival we were informed that there were 2 weddings and a football party over the coming weekend. The patio of the ground floor room was right next to the outdoor wedding marquee. Couldn't sit outside due to noise and people everywhere. Our room had broken lamp, broken dangerous chair, usb box that doesn't work. And a terribly stained sofa that we didn't want to sit on it Then at nighttime it was "party central" as all the wedding guests were laughing and shouting, as wedding guests do and in and out of rooms.

This is a charming independent hotel in a convenient location for Norwich centre. As with all hotels of its ilk it does not have the funding provided by the conglomerates but the plus side is its individuality and character. The staff were really good

Tired rooms, and restaurant service very slow Very clean and reception staff and chambermaids were excellent

Perfect A lovely free upgrade. Suites could have done with some new curtains but apart from that was a lovely surprise. Comfortable, roomie. Perfect location, good parking.

Room was spacious and spotlessly clean. Breakfast and dinner was delicious. Customer service from all staff was great. Will definitely be back 👍

Friendly and helpful. Lady on the reception very friendly and helpful. Breakfast substantial, but little choice other than full English, as would have appreciated 'extra's' such as cereals and toast & marmalade. Plenty of parking, but very limited if an event is on, as fills up. Creaky floorboards, but it is an old building!