Clay House

"a nice and cozy hotel in a convenient location. The room had all the basics, very clean and it was well-maintained. The customer service exceeded expectations for a 3-star property. I’d definitely stay here again!

Location, rooms, behaviour of staff is very good. No room service after admission, no hot water in first day. Not attending phone in counter. Atmosphere of hotel is best. The hotel is suitable for bar and events only. Including breakfast is not available. They interested in various programs and meetings. Requesting for improving room service.

The hotel looks good and is a lot bigger than expected. The location of the hotel is quite near to the chalakudy bus stop. One can catch the bus if they have time or take an auto. The manager was respectful and understanding and allowed us for a later checkout upon request. The room was spacious and the bathroom was also well maintained. Things to improve: the room service was not good. There was no one to help us with the luggage. No one answered when we called reception/ room service from our room. A huge thumbs-up to the security guard who helped us early in the morning with hot water and fresh towels in the absence of room service.

Stayed here for a day in early April, wanted to visit few friends nearby and someone known recommended. While booking it was offered free Wifi, but disappointed to know that it's not available, on enquiry it was told that WiFi is damaged and may take a month to get it installed. could see cocroaches running around the room.The room was not at all clean. There was no lights in the lobby and passages and need to call security to get lights. When asked about TV there was no response from the people in reception. there's a restaurant but food was average. Wanted to leave early in the morning, but no one was available in the reception, need to leave the key at security gate. overall its very bad decision to stay in this place, The only advantage of the hotel is that thry have log of place for parking,

Hotel infrastructures are poorly maintained. Tv and bathroom accessories were not working. Cleaning was also not proper.

My second visit to clay house was not satisfactory. I understand it is run with few inexperienced boys with no professionalism. Food quality was very poor. No menu was provided and charged what they wanted and without bill.