Ace Esports Hotel (Italian Style District Branch)

I understand the hotel is new and might be facing lot of challenges. So I will try to give this opinion as advices from someone who has been in hundreds of hotels: - Location of the hotel is nice, starting a Tianjin trip in the italian neighborhood is a great way to do it. - I highly recommend it to groups of friends that want to play videogames together after a day in the city. The experience we had: - We arrived later than 3 PM and the room was still not ready. - You have to contract more cleaning staff, the telephone had DUST on it and all the corners and furniture also, take off the decoration bears if you are not going to clean them. I do not recommend this hotel for allergic persons, the mix of dust and cigarrete smoke is really bad. - There were dirty clothes of the last couple who was on the room. - Make a check list of things you have to give to the guests, we have to request for sleepers, then our sleep clothes and then for shower gel in the bathroom. - The recepcionist should be trained to receive foreigners and have at least a minimum english kwnowledge, when I passed to them my passport (which is a pretty standard document across countries) they said "we can't understand it" in chinese. - Four times in 3 days we called to reception and no one reply so we had to went there but no one was on the reception. - Do not put smoking rooms together with non-smoking rooms (this might not be an hotel problem, the chinese citizens tend to smoke everywhere, even in front of dont smoke signs). - Put hangers on the bathrooms. - You can do better with the reception decoration, the font you chose for the ACE ESPORTS sign is not related to the style of games or digital ambient, the sign says dashion instead of fashion, buy more figures and get rid of those trees, move the ironman statue to the reception and clean the elevators! Good luck! Wish you success.

酒店環境非常好，房間很舒適，乾淨衞生，服務態度棒棒噠，很熱情，離景區非常近，出入方便，很不錯

房間乾淨衞生 配置很高打遊戲很不錯 和朋友們一起來玩很開心 前台小姐姐服務態度也很好 非常推薦