The Ritz-Carlton, Tianjin recensioner

Booked as it I thought it was the best hotel in Tianjin - and got the terrace room and afternoon tea. Honestly the environment is nice, but perhaps unsurprisingly it isn’t up to the standard of other ritz properties. Breakfast was not good - despite being 2x the price of the 4 seasons, afternoon tea was very average (stale). Lots of little details missed (large sauna wasn’t very hot, the bidet in the Japanese toilet installed in the room didn’t work etc.) It’s not worth the significant mark up from the Tianjin 4 seasons and don’t think you’re getting a bargain price for a usual ritz level experience. Still compared to western hotels at the same price range, it’s nice (but you can get a much better deal in Tianjin)

As many others have noted, this is a beautiful and upscale hotel with all the makings of a super luxury luxurious stay. Unfortunately, my experience was completely ruined by relentless construction noise throughout the night. While the noise may be outside the hotel’s control, the fact that it wasn’t disclosed prior to booking is unacceptable. Guests have a right to know about major disruptions, especially when paying premium services and experience. Offering earplugs as a solution is frankly insulting. No one books a high-end hotel expecting to sleep with foam plugs in their ears while enduring the sounds of jackhammers at 2 a.m. At the very least, the hotel should have warned guests in advance and offered a discount. I would consider returning, but only after confirming there’s no construction. Otherwise, don’t expect a restful night—just a miserable one that happens night after night.

Great stay, friendly staff and was well taken care of. Love the decor and our room.

In my view, Ritz Tianjin is the branch with the highest service level. ( i visited Singapore, Kuala Lumpur, Beijing financial street and Beijing Huamao centre so far) 1. 3 days before arrival - The branch called me to confirm the number of visitors (couple + 7 month old); and the purpose of visit (wedding anniversary) 2. Upon arrival - We were greeted by friendly staffs whom helped us with our 3 luggages and they did it with a smile 3 Miss Freya Luo lead us to the check in and was explaining the restaurants and facilities of the branch 4. During stay, our garbage and room was cleaned up no less than 2 times a day (we only stayed 2 days) 5. Miss Freya, also helped us to arrange parcels (mainly infant diapers and napkins) to be sent to the hotel 6. The exterior of the hotel resembles a castle and its truly special The hotel is merely a room; the service provided by each of the staffs here makes this experience truly memorable Thanks again Freya!

Victoria suite is decent but it is a little bit weird there’s no TV in bedroom

Great breakfast, spacious rooms, excellent services and good location.

Maybe it's because I had high expectations, but I'm disappointed that it's a pretty old hotel. And the worst part was the smelling at our floor. Although the hotel changed rooms and was kind. But when I woke up in the morning, I had a headache because of the smell of the bathroom. The staff was really kind, perhaps because of the Ritz-Carlton service training. I recommend a renovation for the next step.

The hotel is grand - and old-world stately charm, feeling like from another era. If you want glitz and glam you will not find it here. The staff was quite pleasant, helpful and responsive on every level from doormen, front desk to cleaning. The breakfast was top notch with lots of nice offerings.

Luxury at it s best!!

Great staff and service

thanks，ritz！she said yes!

聽説天津的The Ritz-Carlton 是國內最好的，所以就來了一次説走就走的三日兩晚遊。酒店的整體裝修是我最喜歡的歐式風格。工作人員都服務親切，前台的Susan非常Nice,給我升級了位於頂樓的套房。房間非常干淨，給人溫馨如家的感覺！酒店的地址是最中心並最方便的和平區，步行幾步就能到達美丽的海河景區。由於我每天都會喝杯燕麥咖啡，但在酒店無法供應的情況之下，大堂吧的經理Darren非常體貼用心，第二天就特地跟酒店調配到了燕麥奶，讓我滿足了需求，這一小小的服務，已經感動了我，必須爲這種人性化的服務打滿分💯，給五星🌟好評👍總體而言，酒店環境優美，服務極佳，確實是國內麗思卡爾頓的天花板！會極力推薦給朋友和家人們！

住過西安 三亞 成都 南京 北京麗思 天津城堡麗思首次入住但是體驗真的不錯👍 辦理入住手續很快服務很好 幸運的升級了房間 高級行政套房❤️到八層！！寫了可愛的卡片祝福還有摩天輪🎡巧克力🍫開心🥳房間超級美膩拍不夠露台可以看到酒店外觀大城堡🏰套房設備：電動窗簾 馬桶兩個電動 戴森吹風機！！ 酒店裡裡外外都超美忍不住想要各種拍拍拍❤️ 麗思的漢堡車🍔也好吃 記得去吃哈還有冰淇淋❤️

房間的裝修風格比較喜歡，隨處一拍都成景。酒店整體的服務非常熱情，無論是前台接待、行政酒廊的服務、鋪夜床的服務人員都很熱情周到，讓人有種賓至如歸的感覺。唯一的遺憾就是餐飲的口味一般，不夠精緻可口，也許南北方的口味差別較大。總體感覺非常不錯👍