Sofia Hotel Sea of Galilee

The best part of this hotel by far are the people that work here, particularly management, who in a country not known for service, really go out of their way. They upgraded our room, kept the spa open a little late so I could get a massage, and when the AC stopped working in the middle of the night, did everything they could to try to make the situation right. They have central AC, so its unlikely that future guests will have this issue - it was a one off problem with their IT system. The view is fantastic, the food is quite good, and the pool is really nice, especially for families. The Sauna was not hot, but perhaps we got there too early before it heated up.

I loved this fine hotel. Very nice and spacey room, wonderful pool and great food. There is a nice roof top with unforgetable sunrise. It located in the center but not on the beatch. We set on a nice bar near the hotel and drank beer. I recomand for a calm and chil stay

The view from the room and the upper deck were beautiful, but for the cost of the room, the service was poor. We had a cockroach (bug) in our room and even after repeated calls to the room service, nobody showed up. Eventually I had to remove it.

During my recent hotel stay, I had a disappointing experience with the hotel staff. Their customer service was subpar, with unresponsive and uncooperative staff members. It seemed like they lacked proper training in dealing with guests' needs and requests, making my stay uncomfortable and frustrating.

my stay at your hotel was an absolute delight. The exceptional service, attentiveness, and unwavering friendliness of the staff left an indelible impression on me. This experience exceeded my expectations in every way, and I wholeheartedly recommend your establishment to anyone seeking a luxurious and memorable getaway. I eagerly look forward to returning to your hotel in the future. Kudos to the entire team for creating such a wonderful and welcoming environment!

‏‪While all hotels in Tiberias are at least 20 years old and not very well kept, this one is brand new. it’s a whole new building, built next to an ancient house and exquisitely designed. The rooms are modern and spacious, very comfortable. the service is very good and efficient, friendly staff. I was especially surprised by meals. We had dinner and lunch, and the quality of the food was superb. Also breakfast is very varied and tasty. I dare to say that this is probably the best hotel in the city and we will back again