Gästanvändare
21 januari 2025
We had a surreal experience at the MMV Les Brévières, mostly because we expected a normal 4-start hotel... Starting with the bedroom: beds are OK but a bit smaller than standard singles (pushed together), and the mattresses seem a bit smaller than the base; my bedside lamp didn't work, nor did my switch for the room lighting; the heating wouldn't stay on during the day; the whole room and bathroom had zero ventilation... except for an opening between the toilet and shower rooms! Dining: the eating area was more similar to a school canteen than that of a hotel (dirty, noisy, basic furniture...); the food was at best unexciting (sliding to unedable, such as the "scrambled" powdery eggs) and repetitive (except for the bread, which was excellent!); many plates and cutlery were dirty; the wine was basic; attention to higiene was minimal (example: they served shrimp one night, and the next morning I found a shrimp buried in the butter dish). Staff: mostly very friendly, but totally inexperienced! I had the feeling I went to a hotel school, staffed with young adults from various parts of the world, but without a supervisor. They often didn't even know their own hotel's rules, couldn't offer solutions to simple queries and generally were more focused on tasks than on client satisfaction. Service: don't expect normal hotel service. Rooms aren't cleaned on weekends, towels are only changed on Tuesdays and Thursdays regardless of need (which, with the heating turned off during the day, meant we couldn't dry the towels in our un-ventilated room and had to live with wet towels most days), sheets are theoretically changed on Wednesdays, but weren't changed at all for the whole week in any of our 3 rooms. These are only the main comments I could make about this place. My review gets 2 starts instead of 1 because the location is superb...
Översätt