Mak Albania Hotel

Everything was nice from check in till checkout. Staff was friendly and helpful. Room and bathroom were specious. Breakfast was good. The park view from the room window was really nice

在當地算是比較大的酒店了，隔壁是一個很大的學校，忘記什麼名字了。離市中心開車好像還蠻近的。一樓有一個自助餐廳。前台的小姐姐很熱心。

5 * not a chance Building work going on and no mention of it when we booked . One sachet of coffee in a room for 2 and not even replaced when leaving a note asking for more . Poor quality toiletries. Though the gym had lots of kit it is very dated and needs upgrading . Thought the staff were really friendly . Shame when you’re outside by pool no waiter coming to check if you want a drink . Again this is a 5 * . All these things should be compulsory better .

Where to start… the property is being remodeled and the outside covered in scaffoldings, the inside… seems very old and outdated, the rooms… they are spacious but dark and lack of personality, the bathroom! The absolute worst!!!! So small, no space to put your toiletries and it looks like from the 60’s… the toiletries… didn’t even wanted to touch them… part of the staff is kind and friendly. The worst thin, it was 10 pm and I wanted to take a shower, I called the front desk and asked for a fresh towel and they told me no, that I needed to wait until 7am the other day! Never in my live I have been at a hotel that can not provide a towel!

The staff were all very good, so no complaints at all with them. The hotel is covered in scaffolding, so you don't get a great view, and lots of building work is going on, but it didn't affect us, apart from the scaffolding. The hotel provides a kettle in your room, but not coffee and milk. Never mind, we had booked a gold room we thought, so entrance to the club lounge, for coffee, tea and soft drinks. unfortunately this week it wasn't available, use for private party. The fridge in the room actually made things in it warmer....? Breakfast on our first morning was nearly empty, with 2 hours left, I asked a the egg chef if they had any croissants/pastries, and he disappeared never to return, a waiter went to find out and came back with the answer, nothing was being restocked. The gym was excellent, but it's also for use for non residents, as is the superb outside pool, but at the weekend all sunbeds were took (by the outside guests I'm sure) And as we were in the pool on Monday, the girl came out and said it was closing for a private party, we mentioned we were guests that had booked the hotel and the pool was a big reason for that, she shrugged and said it was a late decision? Excellent national park behind the hotel with bars and restaurants and other attractions, and very safe to walk around. I will definitely return to Tirana, but not to this hotel (Photos of breakfast provided)

We arrived sat night to the hotel covered in scaffolding. Hotel receptionist provided us with room card, no explanation of where anything was other than where breakfast was. Breakfast was average, first morning 8 30am no pastries left, open till 10 30 and they couldn't replace them. We were on 5th floor. Apparently we could have access to club lounge but whilst we were there this was not available,due to private functions. Hotel info in room was poor. We had to explore hotel ourselves to find out where pool was which was lovely except when told they had a private function 6pm Monday and as guests the mgr wanted us to move which we declined and asked to see him. We were told we could stay but would need to move to the other end of pool.area Tirana itself very busy. The national park situated behind hotel is a real hidden gem and was the highlight alongside the food and value for money outside of this hotel. To be honest I did expect more from this hotel. Quite disappointing.