Hotel San Francisco Tlaxcala

There’s no AC. The toilet seat was old beat up. House keeping was terrible and took forever to clean the room! There’s no elevator and if you stay on the second floor good luck when you have to check out since bellhop doesn’t help at all!!

Beautiful hotel right in the city center Beautiful boutique hotel. Rooms couod have been a bit cleaner. Breakfast was very good. Area was amazing especially the Basilica of Our Lady of Ocatlan

The hotel is the best in town, breakfast included was good (concerned that some things, like butter and jams, were left out in the heat during the day). Knowing they are the best has made management comfortable and have yet to update services such as add AC/heaters to rooms - the weather during our stay was in the 90s with no AC and at the very end we were offered a fan; and give maintenance to rooms and grounds, such as to doors - several doors need repair as they don't close properly and you can see the inside from the outside. We arrived on a Friday (Mother's Day in Mexico) and were told that the hotel's restaurant was open - at first we were not going to be seated because we needed a reservation because of the special day... but we were hotel guests! We never got into the pool during this trip - it was dirty. But yes, we would go back (because it is the best in town); hopefully at our next trip the hotel will show some improvements to be considered the 3 stars it is rated (I would not mark is as "Wonderful" with 9/10, but simply good).