Smile Hotel Shinagawasengakujiekimae

The Front Desk service was excellent. Even before check-in the e-mail communication was good. Room was clean, bed was comfy. There is construction going on nearby during my 2 night stay but I was not bothered by any noise. This hotel is located near Sengakuji metro and Keikyu line station, so it is convenient to travel to/from Haneda airport. Take exit A2 if you need lift access (from street level to ticket gate level; there is only stairs from ticket gate level to platform).

The location of the hotel is great, especially since it has a direct line to Haneda Airport. Cleanliness wise its pretty clean for the most part other than a funky smell in the bathroom, smelt like someone's body odour but I got used to it after while. Many remarked about the small size of the room, but as I am a pretty small person, the size of the room wasn't an issue for me. The hotel has a laundry room at the 2nd floor, which does its job but the dryers always have some sort of leftover bits of paper inside, some of it getting stuck on the clothes I was trying to dry. This was not the fault of the hotel though, most likely due to other guests not checking their pockets for receipts/paper. Would be nice if the hotel cleaned the outside of the dryers and washers more regularly but other than that I have no issues with it. The staff were friendly and very helpful. Overall a great stay, only issue was the funky smell in the bathroom.

Excellent service. The staff were friendly and very helpful. The room was clean and the perfect size for a solo traveler.

The rooms are clean the people are friendly location was good several train stations close by and only 1 stop to main station 711 literally next door only complaint bed was a little hard for my back and pillows uncomfortable

Great location close to Sengakuji train station, friendly staff and clean, comfortable room. Exactly what I needed for my business trip to Toyko

Location not bad, direct to NRT airport train nearby. Staffs are nice