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Verifierade recensioner
Läge och interiör4.3
Bekvämligheter3.9
Service3.4
Renlighet4.1
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Gästanvändare
Deluxerum
Bodde på jan. 2025
Res med vänner
1 recension
1.5/5
Publicerades 10 feb. 2025
the aminities like the soap,tissue toilet is not enough for staying 2days,the floor little bit dirty, the WiFi is useless.. and the.seriveces is bad like the information how to checkin ,we were looking for the information by call and need many times to call to get the answer.
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Jerry
Deluxerum
Bodde på nov. 2024
Familj
1 recension
4.2/5
Mycket bra
Publicerades 30 dec. 2024
It was a six-day trip. The owner put the key inside the mail box. We had a problem in opening the mailbox, since it was an old-fashion type of lock. Through communicating with the owner with phone, problem solved. Afterward we found that there was an instruction, it should be easy to open it by following. All furnitures were quite new, we could cook and wash in the apartment as well. Although the room wasn’t too be big(just one bedroom), but quite enough for 2 persons in 2 separate beds. The neighborhood was neat and quiet, there’s a parking lot (fee), just at the opposite side of the apartment. 15-minute to the Ikebukuro station, or you can choose travel through Kita-Ikebukuro station just in 5-minute walk. All in all, with such low price per day in Christmas time, it’s a very pleasant spot to stay at night, although there’s no room service, but we can always maintain the tidiness ourselves.
Svar från boendet: 您好,很抱歉,讓您如此的不滿意,後續我們一定提高服務質量,還是期待您再來。1.地點還是很方便的,我們缺少相應指引,抱歉,2,新築但是環保是合格的,木頭房子就是木頭的味道,沒有人打掃,增加清掃還是要增加費用。這個日本人力成本高希望理解。房源沒打掃是很抱歉可是也給您換了您喜歡的房子,因為希望大家能早點有能用的桌椅,我們客服每個客人都發了訊息,佈置家居,按wifi也是提前打了招呼才進去的,我們自己的社員全程在,不過我們接受意見,後續不會出現這樣的問題。期待您再來
독사세끼
Deluxerum
Bodde på sep. 2024
Res med vänner
1 recension
4.5/5
Utmärkt
Publicerades 31 okt. 2024
방이 상당히 넓어서 좋았습니다 그리고 신축이라 새가구 냄새가 날 정도로 깔끔합니다
역까지 거리는 직선으로 5분쯤 걸어가면 나와요 다른 번화가에 갈 때 지하철을 무조건 한 번 이상 갈아 타야하지만 동네가 조용하고 근처에 학교가 있어 안전한 분위기라 좋았습니다
다만 층간 방음이 안되어서 위에 쿵쿵거리는 소리가 다 들리는데 제 생각엔 위층 사람이 심한 편인 것 같았습니다(캐리어 소리는 들림) 이외에는 말소리라던가 듣지 못했습니다
와이파이가 없고 체크인 전 짐을 맡길 수는 없지만 전반적으로 만족한 숙소입니다 또 여럿이 온다면 이용하고 싶습니다
Svar från boendet: 您好,很抱歉沒有給您好的入住體驗,我們連接的是smart order的訂單系統,每次訂單都自動發送郵件,要求客人填寫入住表單後,發送入住指南,因為日本政府要求對每一位住客進行登記,很抱歉沒能收到您的電郵,不過還好聰明的您自己住進去房間,我們wifi設施已經是安裝好的,每個房間都有,關於停電是一個特別臨時的情況,所以很抱歉,讓您如此的不滿意,後續我們一定提高服務質量,還是期待您再來。