Citadines Central Shinjuku Tokyo

The hotel is a little bit old but it has a very good location and customer service. The front desk is very helpful and English speaking. I paid additionally to upgrade my room to executive room, the top of the building, quiet and cozy. However , the furnitures are old and look not very clean. The room size is still fine compared to other traditional hotel in Japan.

Very friendly and helpful staffs. I stayed for 7 nights and everything in the room was perfectly fine to suit my needs, room wasn’t big but wise sized and cozy enough for me as a solo traveler. Excellent location easy accessible to all sightseeing spots, MRT stations are couple minutes away. Kabukicho is 5 mins walk, large amount of shops and restaurants nearby. A convenient store on G/F and you can grab food and drink easily. The only demerit is, it’s too close to Kabukicho and there’re bars right next to the hotel thus it’s always busy and crowded, you might have to pay more attention at night when walking back to hotel.

Location is close to transit but this is in the red light district. Super noisy at night. Hotel is pretty dated and dingy. Furniture is all dinged up, marks on the walls. Carpet is pretty nasty in the room. Not to mention a smell in the rooms, even after changing the room the smell doesn’t change. Bathroom has black mold. Unfortunately even the hair dryer was grommet. It is not pleasant. During our stay there was a pest issue and it required pest control. Which was never communicated until we entered the room and read the notice. This is definitely not a 3 star hotel. More like 1.5 stars. Staff is nice but unfortunately was unable to provide any assistance other than a room change. I guess the hotel is convenient if you can tolerate the grimmeyness and would want to pay extra for this hole in the wall experience go for it. I definitely recommend literally anywhere else. Goodluck.

Great location with lots of restaurants and bars nearby. A bit walk from subway stations. Good service with English speaking staff. Safe and clean hotel. Lawson is just downstairs with delicious dessert.

I would recommended the hotel a very good location with good services

Great location if you're into the hustle bustles of Shinjuku

Location was great, but a bit expensive, night life is in the same street.

Location of this hotel is about 10-15 min away from shinjuku sanchome station. The underground can link you to a pink line station but just got to walk. Amenities is abit little and right Infront of the counter. Overall was quite ok, just don't be bad luck in having bad room neighbours around as they might slam the door so hard and affect your sleep at night

The location is very good. Only about 8 minutes walk to the JR station and bus terminals. Hotel lobby has good coffee machine. Staff at the counter speaks good English. Behind the hotel is Golden Gai....for good beer hang out area. Level 7 has drinking water machine and coin washing machine. Overall experience is good as transport wise is all in close proximity.