〒160-0021 Tokyo, Shinjuku City, Kabukicho, 1 Chome−2−9, Best Western Shinjuku Astina Hotel Tokyo, 2F, Shinjuku Ward, Tokyo, 160-0021, JapanVisa hotellinformation
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Gästrecensioner
4.3/5
Mycket bra
661 recension
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Verifierade recensioner
Läge och interiör4.3
Bekvämligheter4.0
Service4.3
Renlighet4.4
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Alla recensioner(661)
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Utmärkt för affärsresor(17)
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Konstig lukt i rummet(8)
Har bott här flera gånger(7)
Utmärkt kaffe(7)
Negativa recensioner(34)
Gästanvändare
Deluxe Tvåbäddsstudio
Bodde på dec. 2024
Familj
76 recension
4.5/5
Utmärkt
Publicerades 22 jan. 2025
Good location in Shinjuku, a convenience store just under the Hotel. The room size is good and very clean.
Översätt
Svar från boendet: "Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
Trip.Eleven
Dubbelstudio
Bodde på dec. 2024
Familj
2 recension
4.2/5
Mycket bra
Publicerades 16 jan. 2025
The location is great and just one block to the centre of Kabukicho.
The Kabukicho Donki was located one block from the hotel as well.
Lawson and 7-11 just are next to the hotel, very convenient for snacks and drinks.
Översätt
Svar från boendet: "Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
Never Sleeps
Executive Twin Studio
Bodde på aug. 2024
Affärsresenärer
14 recension
4.5/5
Utmärkt
Publicerades 8 sep. 2024
The hotel is a little bit old but it has a very good location and customer service. The front desk is very helpful and English speaking.
I paid additionally to upgrade my room to executive room, the top of the building, quiet and cozy.
However , the furnitures are old and look not very clean. The room size is still fine compared to other traditional hotel in Japan.
Översätt
Svar från boendet: "Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
Andrew William
Studio Deluxe Dubbel
Bodde på jan. 2025
Par
1 recension
4.2/5
Mycket bra
Publicerades 5 mars 2025
Great location. The room size was disappointing for a ‘Delux’ room and it’s a shame that only breakfast was available.
Översätt
Svar från boendet: "Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
TravelifeJo
Dubbelstudio
Bodde på jan. 2025
Familj
15 recension
4.2/5
Mycket bra
Publicerades 28 feb. 2025
I recently stayed at Citadines Central Shinjuku and had a pleasant experience overall. The hotel's location is excellent, right in the heart of Shinjuku, making it incredibly convenient for exploring the area. It's just a short walk to the Shinjuku Station, and there are plenty of restaurants, shops, and attractions nearby.
The room was clean and well-maintained, with all the necessary amenities for a comfortable stay. The bed was cozy, and I appreciated the modern bathroom facilities. The free Wi-Fi worked well throughout my stay, which was a big plus.
The hotel staff were friendly and helpful. They provided useful information about the local area and were always ready to assist with any questions or requests.
Overall, I was satisfied with my stay at Citadines Central Shinjuku. It's a great option for those looking for a convenient and comfortable place to stay in Shinjuku. I would definitely consider staying here again in the future.
Översätt
Svar från boendet: "Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
PCK_22
Dubbelstudio
Bodde på feb. 2025
Par
3 recension
4.7/5
Otroligt
Publicerades 11 mars 2025
Very well located with lots of places to explore. Lots of food, massages and managed to bks hltel
Översätt
Svar från boendet: "Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
Lilyllk
Dubbelstudio
Bodde på juli 2024
Ensamresenärer
3 recension
4.5/5
Utmärkt
Publicerades 4 sep. 2024
Very friendly and helpful staffs. I stayed for 7 nights and everything in the room was perfectly fine to suit my needs, room wasn’t big but wise sized and cozy enough for me as a solo traveler. Excellent location easy accessible to all sightseeing spots, MRT stations are couple minutes away. Kabukicho is 5 mins walk, large amount of shops and restaurants nearby. A convenient store on G/F and you can grab food and drink easily. The only demerit is, it’s too close to Kabukicho and there’re bars right next to the hotel thus it’s always busy and crowded, you might have to pay more attention at night when walking back to hotel.
Översätt
Svar från boendet: "Thank you very much for staying at Citadines Central Shinjuku Tokyo.We will take your comments seriously and ensure that our staff is thoroughly trained and instructed to provide you with services that will satisfy you in the future. Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback.From all of us at Citadines Central Shinjuku Tokyo, we look forward to welcoming you back here."
Gästanvändare
Dubbelstudio
Bodde på jan. 2025
Res med vänner
12 recension
5.0/5
Enastående
Publicerades 16 feb. 2025
Fantastic location right next to Golden Gai. We found the hotel to be quiet and slept well even though our room faced the road. Friendly staff!
My only negative is that the window in the room couldn't be opened at all so it was impossible to get fresh air in.
Översätt
Svar från boendet: Reply from the property:"Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo. We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement. We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
Maya
Studio Deluxe Dubbel
Bodde på jan. 2025
Ensamresenärer
2 recension
3.7/5
Publicerades 8 feb. 2025
The best parts for me were the location; the bathroom, especially because I was able to take a bath; and the ability to connect with various streaming services.
This was my last stop in Japan, so comparatively (and generally) the hotel is need of some phyisical upgrades, including the carpets in the hallways and rooms. Also staff were generally nice, but not the same level of friendly/kind I felt at most places I've visited in country and elsewhere (except all of the breakfast staff - so genuinely kind). Breakfast was decent though for me was only worth the price for convenience. But, the fresh baked croissants, highly recommend.
Getting to and from the hotel via foot, taxi, or train was also easy.
Would actually give a 3.5 if possible.
Översätt
Svar från boendet: "Thank you very much for staying at Citadines Central Shinjuku Tokyo.We would like to share your comments with our entire staff and will make use of them to improve our services in the future.Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback.We sincerely look forward to serving you again."
Anonym användare
Studio Deluxe Dubbel
Bodde på dec. 2024
Par
5 recension
5.0/5
Enastående
Publicerades 3 feb. 2025
Location of the hotel is exceptional, making it easy to explore the attraction areas, shopping and dinning options within walking distance. One standout feature was the room size, which is not typical for hotels in Japan. It was pleasantly spacious, we can freely open our luggages.
Översätt
Svar från boendet: "Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
Mi Time
Studio med två enkelsängar
Bodde på dec. 2024
Res med vänner
10 recension
5.0/5
Enastående
Publicerades 19 jan. 2025
Pretty good location, near train stations and most surrounding restaurants opening till late. Right next to a convenience store and a few stores away from another one. The hotel is a bit old but staffs are friendly and helpful. The coffee machine isn’t great so if you want a great cup of coffee, make sure you get ones from elsewhere.
Översätt
Svar från boendet: "Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
ethene
Dubbelstudio
Bodde på dec. 2024
Familj
5 recension
4.5/5
Utmärkt
Publicerades 18 jan. 2025
Extremely good location for the price. Right smack in the middle of Shinjuku just beside Kabukicho. A very busy hotel but staff is very helpful and most can speak fluent English. Some of the equipment might be a bit dated. e.g. aircon cannot work well.
Översätt
Svar från boendet: "Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
Gästanvändare
Dubbelstudio
Bodde på dec. 2024
Par
11 recension
5.0/5
Enastående
Publicerades 6 jan. 2025
The hotel experience was good. The room is a bit small, but the location, help from the concierge and stay was gold
Översätt
Svar från boendet: "Thank you for choosing to stay at Citadines Central Shinjuku Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. We appreciate your comments or suggestions about your recent stay. From all of us at Citadines Central Shinjuku Tokyo, we look forward to welcoming you back here."
Julia
Dubbelstudio
Bodde på maj 2024
Par
2 recension
2.0/5
Publicerades 23 juni 2024
Location is close to transit but this is in the red light district. Super noisy at night. Hotel is pretty dated and dingy. Furniture is all dinged up, marks on the walls. Carpet is pretty nasty in the room. Not to mention a smell in the rooms, even after changing the room the smell doesn’t change. Bathroom has black mold. Unfortunately even the hair dryer was grommet. It is not pleasant. During our stay there was a pest issue and it required pest control. Which was never communicated until we entered the room and read the notice. This is definitely not a 3 star hotel. More like 1.5 stars. Staff is nice but unfortunately was unable to provide any assistance other than a room change. I guess the hotel is convenient if you can tolerate the grimmeyness and would want to pay extra for this hole in the wall experience go for it. I definitely recommend literally anywhere else. Goodluck.
Översätt
6/11
Svar från boendet: "Thank you very much for staying at Citadines Central Shinjuku Tokyo.We would like to share your comments with our entire staff and will make use of them to improve our services in the future.Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback.We sincerely look forward to serving you again."
Tony
Dubbelstudio
Bodde på nov. 2024
Familj
9 recension
5.0/5
Enastående
Publicerades 17 jan. 2025
This is the first time I stayed in this hotel. The location is very good and close to the Shinjuku JR Station, just 10 minutes walk.
I rented a car for this trip in Toyko from the Toyota Rent Car in which the car renting Shinjuku shop is just 5 minutes walk from the hotel.
The staff of the hotel are very efficient and helpful. Check in and check out are quick and no need to wait. The room space of the hotel room is much bigger than the normal hotel rooms in Toyko.
This hotel is value for money and I shall chooae this hotel in next visit to Tokyo.
Översätt
Svar från boendet: "Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."