〒160-0021 Tokyo, Shinjuku City, Kabukicho, 1 Chome−2−9, Best Western Shinjuku Astina Hotel Tokyo, 2F, Shinjuku Ward, Tokyo, 160-0021, JapanVisa hotellinformation
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Gästrecensioner
8.6/10
Mycket bra
683 recension
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Verifierade recensioner
Läge och interiör8.7
Bekvämligheter8.2
Service8.7
Renlighet8.7
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Alla recensioner(683)
Positiva recensioner(647)
Recensioner med foton/video(152)
Nära shoppingområde(43)
Praktiskt för shopping(40)
Lätt att ta sig runt(39)
Utmärkt för affärsresor(21)
Vänlig personal i receptionen(13)
Konstig lukt i rummet(8)
Utmärkt kaffe(8)
Har bott här flera gånger(7)
Negativa recensioner(36)
Littlefish17
Studio Deluxe Dubbel
Bodde på mars 2025
Res med vänner
6 recension
9.0/10
Utmärkt
Publicerades 20 apr. 2025
The receptionist Harry, is pleasant, helpful and can speak good English. Able to provide assistance when I ask for the directions and services of the hotel. A very convenient hotel beside Lawson, 7-11 mart with many eateries! Welcome drinks/ coffee at lobby and water dispenser on every floor. But a bit rowdy at night as it is near the night spot.
Översätt
6/9
Svar från boendet: "Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
Dominic
Dubbelstudio
Bodde på feb. 2025
Par
4 recension
9.0/10
Utmärkt
Publicerades 2 apr. 2025
Love the location of the hotel but since it’s at kabikucho, sound proof is not very good
Översätt
Svar från boendet: Room temperature management: the first day we had a very stuffy heat, then, after several reminders at the reception to check the setting, we finally managed to get the air conditioning to work. Very uncomfortable shower.
Gästanvändare
Deluxe Tvåbäddsstudio
Bodde på dec. 2024
Familj
75 recension
9.0/10
Utmärkt
Publicerades 22 jan. 2025
Good location in Shinjuku, a convenience store just under the Hotel. The room size is good and very clean.
Översätt
Svar från boendet: "Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
Trip.Eleven
Dubbelstudio
Bodde på dec. 2024
Familj
2 recension
8.5/10
Mycket bra
Publicerades 16 jan. 2025
The location is great and just one block to the centre of Kabukicho.
The Kabukicho Donki was located one block from the hotel as well.
Lawson and 7-11 just are next to the hotel, very convenient for snacks and drinks.
Översätt
Svar från boendet: "Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
Hohopig
Studio Deluxe Dubbel
Bodde på mars 2025
Par
6 recension
4.0/10
Publicerades 28 apr. 2025
Very old and rundown hotel, the mattress is like 20years old and dented to such an extent I got back pain. One of the worst I have been to in Japan. Not recommended.
Översätt
Svar från boendet: "Thank you very much for staying at Citadines Central Shinjuku Tokyo.We will take your comments seriously and ensure that our staff is thoroughly trained and instructed to provide you with services that will satisfy you in the future. Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback.From all of us at Citadines Central Shinjuku Tokyo, we look forward to welcoming you back here."
Bingo169
Dubbelstudio
Bodde på feb. 2025
Par
10 recension
6.0/10
Publicerades 24 mars 2025
Room even smaller for two nights booking compared to the previous one nite. The shower was too loose which is hard to adjust and got fixed.
Översätt
Svar från boendet: "Thank you very much for staying at Citadines Central Shinjuku Tokyo.We will take your comments seriously and ensure that our staff is thoroughly trained and instructed to provide you with services that will satisfy you in the future. Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback.From all of us at Citadines Central Shinjuku Tokyo, we look forward to welcoming you back here."
Ime
Studio Deluxe Dubbel
Bodde på feb. 2025
Par
60 recension
9.5/10
Otroligt
Publicerades 18 mars 2025
10 minutes walk from Shinjuku station, in the Kabukicho area, which is Tokyo red light district. However, it's safe and lively into the wee hours of the night. Great for foods hopping as well.
Översätt
Svar från boendet: "Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
GON062
Deluxe Tvåbäddsstudio
Bodde på feb. 2025
Res med vänner
1 recension
10.0/10
Enastående
Publicerades 20 mars 2025
Few minutes walk to Shinjuku station. There’s a lot of convenience store and restaurants nearby so we didn’t have any problem with our late night cravings
Översätt
Svar från boendet: "Thank you very much for staying at Citadines Central Shinjuku Tokyo.We will take your comments seriously and ensure that our staff is thoroughly trained and instructed to provide you with services that will satisfy you in the future. Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback.From all of us at Citadines Central Shinjuku Tokyo, we look forward to welcoming you back here."
Never Sleeps
Executive Twin Studio
Bodde på aug. 2024
Affärsresenärer
15 recension
9.0/10
Utmärkt
Publicerades 8 sep. 2024
The hotel is a little bit old but it has a very good location and customer service. The front desk is very helpful and English speaking.
I paid additionally to upgrade my room to executive room, the top of the building, quiet and cozy.
However , the furnitures are old and look not very clean. The room size is still fine compared to other traditional hotel in Japan.
Översätt
Svar från boendet: "Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
Andrew William
Studio Deluxe Dubbel
Bodde på jan. 2025
Par
1 recension
8.5/10
Mycket bra
Publicerades 5 mars 2025
Great location. The room size was disappointing for a ‘Delux’ room and it’s a shame that only breakfast was available.
Översätt
Svar från boendet: "Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
TravelifeJo
Dubbelstudio
Bodde på jan. 2025
Familj
15 recension
8.5/10
Mycket bra
Publicerades 28 feb. 2025
I recently stayed at Citadines Central Shinjuku and had a pleasant experience overall. The hotel's location is excellent, right in the heart of Shinjuku, making it incredibly convenient for exploring the area. It's just a short walk to the Shinjuku Station, and there are plenty of restaurants, shops, and attractions nearby.
The room was clean and well-maintained, with all the necessary amenities for a comfortable stay. The bed was cozy, and I appreciated the modern bathroom facilities. The free Wi-Fi worked well throughout my stay, which was a big plus.
The hotel staff were friendly and helpful. They provided useful information about the local area and were always ready to assist with any questions or requests.
Overall, I was satisfied with my stay at Citadines Central Shinjuku. It's a great option for those looking for a convenient and comfortable place to stay in Shinjuku. I would definitely consider staying here again in the future.
Översätt
Svar från boendet: "Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
PCK_22
Dubbelstudio
Bodde på feb. 2025
Par
5 recension
9.5/10
Otroligt
Publicerades 11 mars 2025
Very well located with lots of places to explore. Lots of food, massages and managed to bks hltel
Översätt
Svar från boendet: "Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
Lilyllk
Dubbelstudio
Bodde på juli 2024
Ensamresenärer
4 recension
9.0/10
Utmärkt
Publicerades 4 sep. 2024
Very friendly and helpful staffs. I stayed for 7 nights and everything in the room was perfectly fine to suit my needs, room wasn’t big but wise sized and cozy enough for me as a solo traveler. Excellent location easy accessible to all sightseeing spots, MRT stations are couple minutes away. Kabukicho is 5 mins walk, large amount of shops and restaurants nearby. A convenient store on G/F and you can grab food and drink easily. The only demerit is, it’s too close to Kabukicho and there’re bars right next to the hotel thus it’s always busy and crowded, you might have to pay more attention at night when walking back to hotel.
Översätt
Svar från boendet: "Thank you very much for staying at Citadines Central Shinjuku Tokyo.We will take your comments seriously and ensure that our staff is thoroughly trained and instructed to provide you with services that will satisfy you in the future. Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback.From all of us at Citadines Central Shinjuku Tokyo, we look forward to welcoming you back here."
Gästanvändare
Dubbelstudio
Bodde på jan. 2025
Res med vänner
12 recension
10.0/10
Enastående
Publicerades 16 feb. 2025
Fantastic location right next to Golden Gai. We found the hotel to be quiet and slept well even though our room faced the road. Friendly staff!
My only negative is that the window in the room couldn't be opened at all so it was impossible to get fresh air in.
Översätt
Svar från boendet: Reply from the property:"Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo. We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement. We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
Maya
Studio Deluxe Dubbel
Bodde på jan. 2025
Ensamresenärer
2 recension
7.5/10
Publicerades 8 feb. 2025
The best parts for me were the location; the bathroom, especially because I was able to take a bath; and the ability to connect with various streaming services.
This was my last stop in Japan, so comparatively (and generally) the hotel is need of some phyisical upgrades, including the carpets in the hallways and rooms. Also staff were generally nice, but not the same level of friendly/kind I felt at most places I've visited in country and elsewhere (except all of the breakfast staff - so genuinely kind). Breakfast was decent though for me was only worth the price for convenience. But, the fresh baked croissants, highly recommend.
Getting to and from the hotel via foot, taxi, or train was also easy.
Would actually give a 3.5 if possible.
Översätt
Svar från boendet: "Thank you very much for staying at Citadines Central Shinjuku Tokyo.We would like to share your comments with our entire staff and will make use of them to improve our services in the future.Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback.We sincerely look forward to serving you again."